Milwaukie, OR
I almost bought my Iron Maiden through their show program, but my local distro matched their pricing and I got a truly NIB game with full warranty and no plays on it and he brought it over to my house 
Marco is awesome and they open their games right there on site. I don't see how any of this makes them a demo machine with no warranty right? Seems no different than throwing it out on route. I'm a bit surprised stern isn't helping MArco make it right asap because Marco is literally a traveling sales force for Stern!
