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(Topic ID: 74551)

Dear Novus

By devlman

10 years ago


Topic Heartbeat

Topic Stats

  • 44 posts
  • 30 Pinsiders participating
  • Latest reply 10 years ago by Scotty78
  • Topic is favorited by 1 Pinsider

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    #12 10 years ago
     
    DC

    Darcy

    Pinside member

    CA Leduc, AB

    11y 124K 6,360 17

    Novus has probably changed suppliers of the pumps they buy. They should of tested the new pumps. The o ring in the pump has failed. You could try a similar pump off another product, like the car air fragrances. The product pick up tubes sometimes can be interchanged.

    4 weeks later
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    #31 10 years ago
     
    DC

    Darcy

    Pinside member

    CA Leduc, AB

    11y 124K 6,360 17

    Quoted from tmontana:

    Sent them an email about it, got no reply to the email but one week later I had three new pumps arrive inthe mail

    A good sign of great service towards the consumer. Very positive.

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