Quoted from wayout440:The game should never feed two balls simultaneously to the shooter lane. Thoroughly check your switches, especially trough and shooter lane.,,check game is accurately level. A glitch in a switch or off level may cause this problem.
This is likely due to a bad trough switch. There are two if I remember correctly. This will be the second one that registers the ball after it has been sent to the trough from the out hole. Here is a video of normal operation. I have had lots of issues with this before and just replaced the switch. If the switch flutters at all it will easily confuse the CPU and cause this issue.