I think I got it …
This guy calls his wife to say that he going to pick up a pin in Charlotte. Apparently his wife has already sent another guy to pick up the pin, and the guy is angry because he didn’t know his wife had been emailing this other guy. When the first guy gets there, the second guy was already there but he was dressed like a woman. The husband of the woman with the pin, who is named Hemmingway, apparently is quite the writer, but that is not much help in getting the pin up 9 stairs. In the end, the first guy gets his pin and all is well, except they are now out of coffee.

Are you talking about the lady selling the pin, the second guy who was dressed as a lady, or your wife who was emailing the other guy that was dressed as a lady?

I am confused.