Carlisle, PA
Quoted from KevinCPR:Guys, No need to panic!
This looks to be a simple case of his UPS label getting stuck onto the wrong parcel. We're going to get him his TAF Gold, no worries.
He indeed wrote us an email last night (just seeing it this morning)... but also decided to run to Pinside and post. With the 14 hour time difference between Australia and Canada, all this chat has transpired here while we were all in bed up here. The overnight crowd. That's all. He's going to be taken care of.
KEVIN
Classic Playfield Reproductions
http://www.classicplayfields.com
It always amazes me how "pinball parts" to some people are like waiting for an organ that will save their life! I have been selling used parts on eBay for several years and occasionally USPS takes a day or two longer than expected to get a package delivered. You would never begin to believe how upset some people can get about it? First off typically I ship the same day parts are ordered unless Post Office is already closed. And secondly USPS delivery times are just an estimate. What is the rush?
Same way here - everyone knows CPR will make it right & doing that will cost CPR a fair amount of money. Sad but mistakes happen! Why post before contacting CPR and getting it worked out? If you feel the need to vent - why not wait until after you have issue resolved then do it in a "joking way" thanking CPR for fantastic customer service at the same time.
Anyway - as always CPR makes it right!
