(Topic ID: 230956)

CPR plastics chipping?


By Total-Insanity

5 months ago



Topic Stats

  • 12 posts
  • 6 Pinsiders participating
  • Latest reply 33 days ago by Total-Insanity
  • Topic is favorited by 1 Pinsider

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    #1 5 months ago

    Installed a new set of CPR plastics on my Getaway machine, look great but after only a few dozen plays it seems that about half the plastics have the graphics chipping off the edges. No crazy impacts, just normal play. Is this normal?

    #3 5 months ago

    Contact CPR

    #4 5 months ago

    Will do, must have got a bad batch. Thanks everyone.

    #5 5 months ago

    Contacted CPR and they are shipping a new set. Excellent customer service!

    #6 5 months ago

    Did they ask for the current set to be sent back?

    #7 5 months ago
    Quoted from Total-Insanity:

    Contacted CPR and they are shipping a new set. Excellent customer service!

    I am impressed by their Customer Service. I only have great things to say about it.

    Yves

    #8 5 months ago

    They did not. They said they had a bad run of Getaway plastics and that their new laser printing process eliminates any issues.

    #9 5 months ago

    I have the same issue they are working on sending me new BK2K plastics. The image flakes off with the protective film, these are not even installed yet.

    20181202_104117 (resized).jpg20181202_111439 (resized).jpg
    4 months later
    #10 34 days ago

    So it seems as though 6 months later this is a very wide spread problem. I’ve been getting the run around from CPR on my replacement set. I guess they don’t have a fix for this problem as it’s happening on many sets. Has anyone gotten a replacement set from CPR that does not have this chipping issue?

    #12 33 days ago

    Thank you Cherries for the response. Hoping it gets resolved, great products, this has been our only issue.

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