I'm not normally a very reactionary person, but I'm thiiis close to canceling my JP2 premium. Which is a bummer on multiple levels. Maiden is my favorite game ever, so I've been counting the days to KME's second effort. My kid is having a dinosaur-themed birthday party in late October, which the game should arrive in time for. And I have friends who work at Stern, who I don't enjoy calling out publicly. But this head-in-sand response from the company gives me little comfort or confidence in the product:
"No widespread issues here at Stern, can’t speak for other manufacturers though. If anyone does have any issues with their games though they should definitely be reaching out to their dealer or distributor." Source: https://www.thisweekinpinball.com/this-week-in-pinball-august-26th-2019/
I don't care what their definition of "widespread" is; I've seen enough that I don't want to gamble on NIB until this issue is acknowledged and/or corrected.