Quoted from BarryJ:

Geeks Mania received the first ever pinball machine off our line. I am not sure what happened before I started at American Pinball... But I am in possession of a Geeks Mania playfield (which was changed out in 2018), the playfield clearly shows inserts in tact.
Not saying there wasn't problems with their game.. The first machine off the line of a brand new pinball company probably shouldn't be the standard.
We go out of our way to make sure everyone that has a problem, is addressed, and an outcome acceptable to all is reached. Sure there are problems that slip between the cracks for whatever reason... But in the end, given a chance, we will do whatever we can to correct a problem.

Quoted from mbeardsley:

It may not be that they get paid per machine...but if worker "Joe" is only assembling 3 machines a day (and keeps bringing up "problems"), but worker "Fred" assembles 5 machines a day (and never seems to mention any issue)...which guy gets to keep the job when funds get tight?
Eventually, you have a lot of "Freds" and very few "Joes" making your machines.

Quoted from romulusx:

I love how this thread about Stern and JJP’s bad playfields turned into a bash JJP only thread.I confess that I love 3of the 5 JJP pinball machines.But let’s be honest Stern has done the same and worse then they have,I mean look at that BM 66 pos and Stern says that’s ok!
Bash away but don’t be childish fanboys Try to be objective

Quoted from Dr-pin:

Putting a JJP next to a stern, it´s one of the great mysteries of life, that stern sells any games at all.
On that note, i think eric on GNR will be awesome.
Clearcoat issues destroyed wonka, whilst stern having the same problem had their sect-members to fall back on, which bought their games anyway.

Quoted from Who-Dey:

They are NOT the greatest 5 games of the last 2 decades lol. Not even close.....sorry.

Quoted from Who-Dey:

They are NOT the greatest 5 games of the last 2 decades lol. Not even close.....sorry.

Quoted from Who-Dey:

JJP games are loaded, no arguments there but that doesnt always equal fun. I'm not saying they arent fun either but I personally think Stern games are much more fun to play. Everyone has different taste though and I get that too. I have a few friends that are JJP Fanboys.

Quoted from Yesh23:

After less 90 days and 50 plays on my JP pro with a build date of Aug 22nd. I’ll reach out to Stern tomorrow but first playfield issue with them. I don’t know what to expect.[quoted image][quoted image][quoted image]

Quoted from rotordave:

50 plays in 90 days!
Your restraint is admirable!
That post is a bad design. It takes a battering as you are aiming for the O and S lanes constantly.
I saw a routed JP on Friday, that post was on a 20 degree lean, it had been hammered so much.
They should have left the post out, and let the end of the flipper bat take the brunt of the force. Flipper bats are easy to replace when they get busted up .. and the PF won’t get damaged.
rd

Quoted from Flipstream:

Under 300 plays on my Pro, build date Sept 7. Easily visible dimpling, but not nearly as bad as some of the other pictures in this thread. All three of these pictures were taken with the glass on. No special lighting, only the light from the backglass and LCD is shining off the playfield.
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Quoted from smalltownguy2:

Why doesn't my 25 year old STTNG look like that then?

Quoted from Flipstream:

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Quoted from Ven:

So in other words he is telling everyone to stop buying NIB pins.

Quoted from CrazyLevi:

You'll laugh, you'll cry, you'll shake your fists angrily at the screen!
Relive and contribute to the "HUO Show Game" debate thread here!
https://pinside.com/pinball/forum/topic/is-a-nib-huo-game-still-huo-if-you-take-it-to-a-show-to-the-freeplay-a#post-5356122

Quoted from TomGWI:

I really don’t like complaining about Stern. I love their games but this was the playfield I was sent as my replacement playfield. It looks okay in the front. The back looks like the scene from the end of a porn film. There is clear everywhere.
It took 5 months to send me this one. Sure I can sand the back and get the large drops of clear off the back by the shooter lane switch. This is the quality Stern is accepting now?
If I was the Quality Inspector/Director, I would be pretty embarrassed with my product. I am glad the front at least looks okay.
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Quoted from Guinnesstime:

Hard to do outlane saves with protectors. Ball travels faster and has less spin, IMO.

Quoted from zaphX:

I've played a High Speed with a hardtop (same thing, reverse printed polycarbonate.) It played great, and looked perfect.
I would love to see this tech on all playfields and forget about clearcoat shenanigans forever.

Quoted from Raegor:

How is no one seeing this?[quoted image]

Quoted from Raegor:

That's not glare buddy, that's damage done by the hammer. It's in the middle of a shadowed area, do we need to explain how glare works?

Quoted from branlon8:

Everybody has a right to decide how much dimpling, divoting, cratering, etc they’re willing to accept, just like everybody has a right to decide which pin themes they like or dislike. There’s no right or wrong here in spite of what some “experts” would like to have us think. For me personally, as it seems there are significant differences from one build to the next at certain manufacturers, this would suggest the quality control is rather lax. This throws up a red flag for me.

Quoted from Who-Dey:

Well I've heard from some pretty good sources that the real problem has still not been corrected and you dont see them putting the artwork back under the posts so I tend to believe that the issue with the artwork pulling up has not been corrected.
Also I have seen the newer playfields with the super thin clearcoat on the newer games and I'm not a fan of that either. The playfields dont look as nice and I gotta wonder how they will hold up under heavy usage.

Quoted from Who-Dey:

Not so much anymore. I love their games but not their quality.

Quoted from mbeardsley:

That's great. So how much time and effort will it take to do the swap?

Quoted from mbeardsley:

I really was just curious about how hard it is to do a playfield swap on a JJP machine.
You do bring up an interesting point though...if the pooling and such does not affect gameplay, and no one is going to do the swap, why was there so many complaints about needing a new playfield? People need something to fill their closets with or something?

Quoted from NPO:

LOL. Good to know you can pay almost $10K for a PF that will be defective, but that's ok because a nice new one that you can hang on the wall and it looks pretty hanging there once you get it 6-10 months later totally makes the price worth it.
The Stockholm Syndrome in this hobby is fascinating.

Quoted from romulusx:

Oh great I can’t wait!
I’m the 6’1” 235 lbs of pissed off sob,raised in an orphanage in the 70’s

Quoted from Mike_J:

I’m the 6”4 250lb guy who will gladly buy you a beer if you can mange to take a 5 minute break from kissing JJP’s ass.
I wear a red shirt with a Jersey City firefighters cap.

Quoted from Mike_J:

Thanks, but nothing in writing. That’s JJP and pinball as a whole for you.
In this hobby, there are always plenty of axes to grind.
When I first graduated college, I worked for Don King for a few years and he’s got nothing on some of these people in the pinball industry.

Quoted from jfh:

I’m sorry, I asked Jack the question at TPF and gave him an absolute softball. Instead of taking the opportunity to address a significant concern of many he gave a non-answer that was an insult to any JJP customer or potential customer. I was (and still am) very disappointed in him for failing to step up.

Quoted from Doctor6:

Since people were bitching about playfields and hating on jjp, one thing I noticed today. My jjp playfields have no dimples. My sterns in the past always got a ton. I never super cared about dimples, but noticed my jjps simply don't get those. It seems that nobody talks about that?

Quoted from RellikJM:

I've heard back from JJP on my playfield. Per Jack's addressing this in 2019, JJP doesn't replace a playfield that only has pooling. If the playfield should start chipping, JJP will evaluate and determine if they add you to the replacement playfield queue. They are keeping my support case open at this time. As I've said before this is a commercial amusement game not a fine collectable and I understand that pooling alone doesn't warrant replacement. If the playfield deteriorates beyond pooling I'll be contacting JJP for further consideration and will keep the forum updated. Now I'm going to go play the snot out of my new toy.

Quoted from PinB:

Here are pictures from the GNR on location at Helicon Brewing in Pittsburgh.
There is pooling/bubbling evident on at least half a dozen of the posts (see pics), but I didn't see any chipping yet.
Please note that this particular machine was one of the first to go on location immediately after launch & has been played A LOT.
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Quoted from smalltownguy2:

Interesting turn of events here....if I read this correctly, NO ONE's getting a warranty replacement play field of ANY kind, ever again!
(at least not from JJP!)
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Quoted from zaphX:

Lol, no. I don't have a dog in this hunt.
I guess I just see this as a fixable problem with a few options:
- Sell the machine and move on
- Do the swap
I don't see constantly reminding everyone how wronged he was helps anyone, including himself.
The same can be said for my own commentary on the issue of course, so whatever. ¯\_(ツ)_/¯