(Topic ID: 249870)

Continued playfield issues with JJP and Stern

By f3honda4me

4 years ago


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#89 4 years ago
Quoted from CrazyLevi:

So don't!
Not saying there aren't issues here and there but people are going out of their way to ruin their enjoyment of their machines these days.

Agreed, I'll still buy NIB from Stern, CGC, American and Spooky with confidence. I've never purchased one from Spooky but will if the rerun TNA. I've never had an issue with the others. I'll never purchase another JJP though, but it's more than just playfields.

#236 4 years ago
Quoted from zaphX:

There is no way I’m letting this playfield thing stop my pinball fun. I’m unboxing a JP2 tomorrow.

Same here, keeping my Premium on order. Fortunately the game still plays with or without a little ripple, chipping is a different story. Luckily I haven't had any issues with any of my NIB's, except for Wonka. JJPs customer service left a little to be desired so I sold it for Oktoberfest and that thing doesn't have 1 dimple. I'll still buy NIB from Stern, CGC, American and Spooky with confidence.

1 week later
#810 4 years ago
Quoted from BertoDRINK1:

I have yet to even get a second response from my distributor especially since I asked about trying to get a spare playfield.
I also emailed Stern last week and nothing from them either.
I don't want to get nasty with my distributor but I would at least like my issue reported and at least given the chance to buy the spare playfield with my issue documented but I'm not getting replies the normal ways so phone calls will start tomorrow.
While in Jacksonville this weekend we stopped at Keg N Coin and noticed the BLISTERING around the posts on there Willy Wonka SE and it just sucks I'm sure it will be worse the next time I stop in there. The right side posts was so deap in the clear it looked like a beed of hot glue was around it.[quoted image][quoted image][quoted image]

I'd email JJP and not Stern.

#843 4 years ago
Quoted from PanzerFreak:

How about moving forward with a Stern JP or any Stern purchase as well for $6k - $9k? Stern games are just as susceptible of this issue and multiple Stern titles made over the past 2 years have had the issue as reported here.

I'm keeping my JP Prem order, doesn't affect gameplay at all. Also I trust Stern to take care of any issues if they were to rise. JJP on the other hand...

#846 4 years ago
Quoted from PanzerFreak:

Stern is not going to replace the hundreds of playfields out there with pooling, if they do it will amazing but what will most likely occur is that some level of pooling will be deemed acceptable. I can see Stern offering a replacement for severe playfield defects but it will be on a case by case basis with a multitude of claim denials along the way. A Stern purchase at this time is still playing the playfield quality lottery, just as it is with JJP.

Agreed, but just "pooling" isn't an issue. Chipping yes.

1 year later
#7537 3 years ago
Quoted from Rum-Z:

4 out of 5 NIB Sterns in the last 2.75 years. Why do I keep buying them? I have the knowledge and skill to fix them, and I want to play them. I find them quite fun. I'm disappointed in the playfield quality though.

Thats bad luck. I've purchased 13 NIB Sterns starting with Aerosmith and 1 NIB Wonka. Every Stern has been flawless, not one issue mechanically or cosmetically. Wonka had the bad trough issue and it was quickly resolved. Certainly the people with issues are going to be louder than the ones without.

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