(Topic ID: 249870)

Continued playfield issues with JJP and Stern


By f3honda4me

55 days ago



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  • 359 Pinsiders participating
  • Latest reply 1 hour ago by JodyG
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#337 50 days ago
Quoted from NeilMcRae:

, oh its not that bad a problem (!).

It's never that bad of a problem till it happens to you

#362 50 days ago

My Munsters LE has the Pox.

10
#503 48 days ago

Add Munters LE to the list
Checked my pictures when I unboxed and no damage, can't be enough "cure time" as spent 2 months getting shipped here, less than 300 plays.

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#517 48 days ago
Quoted from Who-Dey:

My Munsters Premium looks identical to your game. If it doesnt get worse then i really wouldn't care, but im afraid thats not going to be the case.

I am the same. But its in a high wear area and dont think its going to stand up to the pounding. Not looking good for 222 plays.

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2 weeks later
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#1296 33 days ago
Quoted from GamerRick:

Is Gary Stern calling anyone?

His Lawyer

12
#1486 28 days ago
Quoted from Spelunk71:

If anyone who has reported these issues to Stern in recent weeks gets anything other than radio silence (like I have) please share it here.

Nothing, I think my Distro is avoiding me at the moment and a couple of other owners here in NZ.

Sterns sales must have taken a big hit in the last month with these playfield issues, when has there ever been "leaked" pictures of the next game before even LEs have been made and delivered of a current title.?

I know of 4 or more sales lost here with this clear coat issue so far.

#1610 26 days ago
Quoted from TheLaw:

In my world people that buy a NIB Stern and bitch aboot PF clear issues are just as horrible as people sucking deeproot's non existent ass.

You must be lovin this thread, hanging out with all us horrible NIB Stern owners with clear coat issues.

#1612 26 days ago

.

#1621 26 days ago
Quoted from TheLaw:

Yes, I apologize for not making myself more clear (cough); I meant buying a New, NIB as of today.
I am a JP owner with CC issues and I'm not happy at all.
I keep bouncing back from this and the Elvira thread so my delivery didn;t make much sense; my fault.

All good mate, thanks for clearing that up. I totally agree with you on anyone buying NIB now and knowing this CC/playfield issues only have themselves to blame.

12
#1629 26 days ago
Quoted from pinballaddicted:

That is just shit. I really feel for you, nothing worse in this hobby than playfield issues. We visited an arcade while we have been on holidays, every Stern built after late 2017 had playfield issues. 6 games (Beatles, GOTG, ACDC, MUN, JP2, BKSOR) all in one place all having playfield issues. Not a good statistic.
Have you let Stern know? What did they say?

No, not widespread at all Stern.

My IMDN LE has it, Musters LE and looks like my BK3 LE is starting to pool, will check my SW later.

#1648 26 days ago
Quoted from cooked71:

Just inboxed a March 19 built Deadpool Premium and the Playfield is perfect.

Hate to say it.. so were all mine out of the box.
It seems to happen at the posts where the ball hits them full on.
Good luck you may have a good one.

#1656 26 days ago
Quoted from Talon2000:

Yup I've seen the same issue with games with washers too. So now they've pushed the damage out further, which then decrease the distance from the ball. I think the ones with washers are going to start peeling away faster.

Agreed, more liklely the ball will roll into the lifting CC and chip it away

15
#1981 20 days ago
Quoted from Chambahz:

Try to keep up,

Here is the thing: just because YOU deem it to be reasonable to expect something, doesn’t mean that the manufacturers are in agreement. In this case, they aren’t. See the warranty if you want evidence.
Your expectations of what constitutes acceptable for a new product from a pinball manufacturer is pretty unrealistic in today’s world.

Here is the thing in our country... Our distributor will/has to refund if we are unhappy with the product. Stern could put a 1 day or 1 hour warranty on their Pinballs.. still doesnt mean crap here with our consumer laws.

#2121 18 days ago

Looks like this is the only way I will be playing new Stern Pinballs soon.

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#2123 18 days ago
Quoted from o-din:

Have those virtual games become real enough to include playfield cratering, pooling, and peeling yet?

There will be an update soon so it can in the options, Would you like cratering, pooling or peeling? NIB or in 2 month, 6 months or 1 year? Please select.

#2145 17 days ago
Quoted from kermit24:

Before Stern swapped out my Ghostbusters PF they sent me a bottle of clear. That won't be the final resolution for those with a truly bad playfield. The frenzy on here, while understandable to a certain extent, is also quite over the top. Give Stern a chance to make it right. Can't speak for JJP as I have not been a customer, but I have not seen an example of a populated playfield replacement from them.

Over the top is yet to come...

#2194 12 days ago

I all most pulled the trigger on a Cat woman B66.. glad I didnt now.
Hope Stern help you out on this like they should!

#2269 10 days ago
Quoted from WillSmuz8999:

Yes, a clear seal coat is applied to the playfield on all sides prior to any printing. That is the problem with all these playfields where the art is coming up. The digitally applied ink is adhering to the seal coat, but the seal coat is not bonding well to the wood (understatement). I know in the past, a clear polyester layer was added to the wood first, and then lightly sanded to remove any pimples and make the seal coat layer smooth. This is an inter-adhesion problem with between the wood board and the seal coat. The soft top layer clear coat is a separate issue.

This makes sense, have wondered why the underside of these new playfields were clear coated

#2291 9 days ago
Quoted from YeOldPinPlayer:

It's important on games that have a problem but until someone gathers the data and shares it we don't know how widespread the issues are.
I think the closest guess you could make would be pick games that had known production runs like the LE versions. Even then you probably couldn't inspect more than 10% of them. Put the data in a spreadsheet and see if any trends emerge.

Of the 4 I own with these new playfields
Im at 50% soon to be 75%
IMDN LE & Munsters LE have Pooling and BK3 is o.k though BK3 looks to be on it's way
SW pro o.k

#2336 8 days ago
Quoted from underlord:

I’m sure it’s great fun when the ball hits a post, as they do, and that post pulls up a chunk of artwork. Good times...

The more it happens, the more fun it is.

12
#2375 7 days ago
Quoted from YeOldPinPlayer:

Ask people who were buying in the 1990's. Every era has had quality issues from time to time. mrbally and ltg could tell you some stories.

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