Newark, OH
Quoted from Vinnie:Yes Stern sent me a non-populated playfield due to chipping and pooling/blistering. I just received it today. I was told 4-8 weeks but it arrived in less than two. The whole process took about two months from the time I reported it to my distributor until I received the replacement. My machine was less that 3 weeks old when it chipped so that may have been one of the determining factors. I sent a lot of pictures clearly showing the issues. Stern handles these issues on a case by case basis so it takes a while before they make a determination(took a month for my case). Good luck I hope they take care of you.[quoted image]
Well my GB prem has a chip by the bumpers. I told my distrubtor and called stern. 2 yrs still nothing. My distrubtor keeps sayin were gonna have a meeting on it. Bullshit. 7000 machine and get this treatment. Smh
