Quoted from PtownPin:
I got bagged on this earlier, but I think its 100% true. I don't think JJP has the cash flow to rectify these play field issues. I suspect they went to Mirco and made him pay for his shitty play fields so they had no out of pocket costs. JJP's solution to provide a "free" play field is a complete joke. Why should the customer who paid $12.5K for a NEW game have to spend his time doing a play field swap? or take the hit on the resale value of the game?
While I think you're right on the cashflow aspect for JJP, I have a slightly different opinion on the unpopulated playfield aspect. While I realize I'm in the minority here, I have no issues getting an unpopulated playfield and would welcome the learning experience doing the playfield swap myself.