(Topic ID: 249870)

Continued playfield issues with JJP and Stern


By f3honda4me

56 days ago



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18
#737 44 days ago

These pictures get worse and worse. Even though I'm in for the premium only I told my distributor I'm out until I see this resolved.....DE JP will be fine for now

This makes the ghosting on GB seem like a joke.

#775 44 days ago
Quoted from Who-Dey:

Went to a barcade yesterday and here's what i saw.
JP-pooling and chipping
BK3-pooling
IMDN-pooling and a piece of clearcoat flaking off in the middle of the playfield
Deadpool- didnt look but im sure it probably had issues as well.
At my house:
Munsters-pooling
IMDN-pooling and chipping after 600 plays
For anyone who thinks this isn't a big problem, you better think again because its HUGE I guarantee it!

wow. This is even bigger than I thought. If this becomes the norm around the industry, I'm out of new pinball. Period.

1 week later
18
#1239 36 days ago
Quoted from Multiballmaniac1:

Sad times in pinball.

Sad times indeed. I haven't checked this thread in awhile and it's staggering how many people are suffering from this and the chip pictures are the worst.

Dummies trying to defend this - seriously just stop being shills. It is interesting to me the folks that try to say it's not a big deal or it could be worse or some other BS. I'm remembering their names so I can instantly ignore them going forward.

For me, I'm now pursuing some older but proven games instead of buying JP. I'm sure I'll get it eventually as I'm confident these companies will fix this but I also want to see what they're doing for others bc it might not be me now but could have been or will be in the future. I see JJP has at least commented... Stern better step up too.

Good luck everyone hopefully this is fixed soon and those impacted are taken care of properly.

#1289 35 days ago
Quoted from GamerRick:

Jack called me tonight as well. He is sending me a new playfield for both my POTC and Wonka! They will be playfields from a new run. I’m very satisfied with a personal call and a free replacement playfield. I feel that is fair under the circumstances. Great touch to call customers personally. I’m impressed with that. We spoke for a few minutes and he was very genuine. He thanked me for my business and trust in his company as well and wanted to make sure I knew he valued me as a customer.
Is Gary Stern calling anyone?

Nice move by Jack - free PFs is expected but you never know. +1 for JJP here.

#1350 33 days ago
Quoted from BMore-Pinball:

I doubt Stern is going to make a public statement, that's just going to encourage a flood of owners with every PF issue under the sun to come out and complain.
What I am looking for is: posts in this thread that Stern is quietly starting to take care of those effected and that LE's are going out with pristine PF's.

I wholeheartedly agree. I can understand maybe not issuing something publicly....maybe. people that are on this website are the extreme, myself included. I can understand why publicly making this statement could entice others /less informed however they need to ensure even those less informed are taken care if if those folks proactively reach out for help.

Post above me summarizes it very well. Agree 100%. You see this already happening with jjp which I commend. It had to happen but also give respect when respect is due

#1374 33 days ago
Quoted from yancy:

Still hanging onto my JP2 premium order, but I'm out in a heartbeat if the LEs aren't fixed.

Yancy - Smart decision. I'm already out on premium though bc I'm at the point where I need to see this over a period. I don't Stern is just going to junk all the pfs.... You'll see them slowly bring in the fixed pfs mixed in with older flawed pfs so I don't premiums will all be good and no question they aren't for LE hence the delay

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