Quoted from f3honda4me:The problem is, as of now, neither manufacturer has responded in any official way about these issues.
They have never responded in an official way to ANY playfield issues... EVER. And never will. Where is the official response to the ghosting issue from GB, GOT, SMVE? There isn't one. They handle these on a case by case basis, and will give as little as they can.
And speaking of ghosting and chipping, this current is the result of that. My WOZ was chipping around the throne room because of the clear being too hard and brittle. My GOT ghosted a ton of inserts because of a change in the formula. The new games are pooling and chipping because it isn't hard enough or cured enough when they screw in the posts.
Don't hold your breath for an official statement about it. If it freaks you out, don't by NIB games.