(Topic ID: 249870)

Continued playfield issues with JJP and Stern

By f3honda4me

4 years ago


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-4
#2611 4 years ago

Found this last night on my JP LE, manufactured 9/20. Appears to be a small area where the clear has chipped off. Does it look like a small ring of clear around the metal circle is not adhering to the wood?

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6 months later
#5104 3 years ago
Quoted from Mrawesome44:

These playfields put out by Stern over the last couple of years are hands-down the worst quality I've ever seen. We do know the answer why the playfields are garbage. It's cause Stern doesn't give a shit, Plain and simple. They don't stand by thier product and i've been told by Distros if you buy nib and you get a bad playfield there's very little that can be done. Why i only buy used Sterns. Hoping that things will be better for TMNT but i doubt it

I bought a Spider-Man VE NIB a few years ago. It had some insert ghosting. Stern sent me a replacement populated play field at no cost. It looks pristine.

My experience is that they certainly do stand behind their product.

#5107 3 years ago
Quoted from Who-Dey:

Buy a new game right now and get a bad playfield and see what happens. They will tell you tough shit., we got your money and there isn't a damn think that you can do about it.

Well, I did get a JP LE last fall. It had multiple problems with the T. rex head. They sent me a new T. rex head to replace the original free of charge. It now works great.

I understand that everyone has different experiences. However, I have had ( and continue to have) good experiences with Stern and their customer support. I think people should hear about both the good and the bad.

6 months later
#7238 3 years ago

Playfield chip down to wood

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