(Topic ID: 249870)

Continued playfield issues with JJP and Stern

By f3honda4me

4 years ago


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#1818 4 years ago
Quoted from GamerRick:

That won’t work very well if there are 100 unhappy Stern customers all asking the same thing. Denial at that level will backfire. Expo will be interesting - the first big pinball expo since this problem became so widely known and so large in scope and machines affected. Especially with the newest ones coming off the line. Can’t wait to hear reports back. I can’t make this one or I’d be there also.

Maybe someone will take a picture from Gary's back

1 year later
#6843 3 years ago
Quoted from Extraballz:

Please explain to us all how Spooky got around this forced switch to water based clears? They make great playfields now. If they can make good PF’s so can everyone else. No?

They were quick to discover the issue wasn't the clear but the ink around starposts. So they pulled back the artwork. No more ink to come loose - no more problem.
They replaced most tna playfields to keep those customers happy.

Not all their playfields are perfect, my acnc had woodgrain showing when I got it and their reaction was that it probably was a humidity problem (from shipping to europe ?) and it just happens and maybe it would go away.
A year later now and it's still there.. (not easy to photograph but very visible in reality)

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#6993 3 years ago

Why do people think bringing it in house would give better quality ??

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