Quoted from TreyBo69:
What could they really say that would put people at ease? Even a statement like "We are aware of some issues, we're working on it, blah blah blah" would temporarily disrupt their sales, upset distributors stuck with defective products, and would cost tens of thousands of dollars every day if they have to halt the production line.
They're probably running around trying to figure it out themselves.
They're probably just figuring out some nice wording to put in the manual/warranty right below the "Ghosting of inserts is considered a normal byproduct of playfield production and is not covered by warranty" line, that says something to the effect of "Pooling of the clearcoat around playfield posts and any subsequent chipping of clearcoat and loss of playfield art, is considered a normal byproduct of playfield production and is not covered by warranty".
You're welcome for the idea Stern and JJP, just make sure you change my wording so it doesn't look like you directly lifted this glorious idea from me. Just send me a t-shirt or something as a way of saying thanks.