Quoted from Spelunk71:So Stern just let me know they will replace the playfield on my Met with some hairline clearcoat cracks around an outlane post. They gave me a choice between a populated playfield swap and an unpopulated playfield. I opted for the latter to avoid the hassle of the swap (undoing/redoing mods, playfield protection, etc.) and because the damage is currently not too bad and seems to have stabilized.
I am satisfied with this outcome. Stern has done right by me (assuming I actually get the new playfield soon!) and hope others with similar issues get taken care of. This is the second NIB from Stern I have purchased, and they also swapped my ghosting GB playfield. These clearcoat issues are definitely concerning, but I do feel like--at least in my case--Stern is standing behind the product. Once it seems like the vast majority of playfields going out are problem-free, I won't hesitate to buy another Stern.
Good news I'm on the fence about a new JP and I feel like I change my mind about 2-3 times an hour... lol.