Quoted from TomGWI:They won’t. They don’t care. Why would they help me out? I’ve only bought 19 NIB games from them in the last 10 years. I’m just a number like everyone else. Unless you are in the industry or know someone at Stern they are not going to go the extra mile. They are more worried about getting games on the line then fixing issues that go out the door.
I told my distributor I would not buy Elvira and now Stranger Things. I’m not going to buy a new game from them to repopulate another playfield. My time and money are too valuable.
When I do repopulate it, assuming I still get a playfield, I am going to stream it and put it up on YouTube and Facebook. At least it’s will help those effected.
I'm sorry to hear that. As a long time customer of that many new Stern purchases one would think they would be more then happy to take care of you with a fully populated playfield replacement. Very surprising and disappointing to hear that this is how Stern chooses to treat loyal customers.
As much as I would like to buy a Stranger Things LE pin a new GoldenTee for less then half the price with no headaches sounds more tempting.