Quoted from kermit24:
Before Stern swapped out my Ghostbusters PF they sent me a bottle of clear. That won't be the final resolution for those with a truly bad playfield. The frenzy on here, while understandable to a certain extent, is also quite over the top. Give Stern a chance to make it right. Can't speak for JJP as I have not been a customer, but I have not seen an example of a populated playfield replacement from them.
Yeah, thankfully they made an announcement ackowledging the PF problems, helping give consumers and customers the assurance they need that the problem has been identified, that they understand it's a problem to address, and that they're hard at work fixing it to regain the community's confidence.
And they did it without a single word:
Wonder if they can hire Cliffy to start making apron-long cliffies for artwork that tears off the PF. I'm sure they'll make an announcement ANY second......!