Quoted from Jackalwere:
I work in quality in a manufacturing plant. The ability to stop the line to contain a defect and fix it is not suicide, it's incredibly important. You only have to look at the success of Toyota over the past 40 years to understand the significance. Sending out crap product, pissing off your customer base and losing their trust - now *that* is suicide in the manufacturing business.
This isn't rocket science. You pay $8k or $10k or more for a product where you're 80% sure to be selling it within 5 years and want to keep it nice and resale value at a premium...it shouldn't start coming apart within a week. That would be like purchasing a car and the clear coat bubbles and starts to rip the paint off in a week.
It's just a failure to have basic QC - they didn't test the playfields. Manufacturers knew the PF's were faulty for a year now and they continued to crank out product. They know we flip these things, they know we're a bit mental about condition and resale.
Let's just call it a failure and a shitty product and move on...they will probably figure this out soon. For me, I'm not purchasing anything new-ish for a year or more. I'm not even going to complain to JJP about my $9500 PoTC, I can live with the small defects and deal with them/prevent further trouble with cliffys and washers. It's a fantastic game, period and I am happy to have it. But that doesn't mean I'm not pissed off they failed with basic QC when they knew there was a problem.
But to say this isn't a problem or isn't resulting in thousands of PF's out there that look 20 or more years aged when they're brand new...well...