Quoted from Who-Dey:
I just don’t understand why its ok and even considered acceptable by some for a pinball company to sell someone a defective product that cost ten thousand dollars and then tell them to get screwed. If the consumer has no protection against things like this then why aren't car companies telling their customers to get f***** when they buy a new car and the motor or transmission goes out?
Not sure if that is a rhetorical question, but there are many consumer protection laws in place for cars. Specifically, the Motor Vehicle Defects Law which covers Lemon Law and such. If there wasn't you'd bet your sweet, sweet ass that they'd try and fuck it! Unfortunately, not so much for pinball.