(Topic ID: 249870)

Continued playfield issues with JJP and Stern

By f3honda4me

2 years ago


Topic Heartbeat

Topic Stats

  • 8,985 posts
  • 679 Pinsiders participating
  • Latest reply 22 days ago by Huggers
  • Topic is favorited by 186 Pinsiders
  • Topic is sticky in its sub-forum

You

Linked Games

Topic Gallery

View topic image gallery

IMDN Balls Suck (resized).jpg
BM66 Balls Suck (resized).jpg
ADC45C61-B3A0-42AF-9726-F36DA8BB9D32.gif
536DB4A4-E73E-44FC-B896-E75E8E4FA0E3 (resized).jpeg
3E5B95E1-FD19-406E-9162-545AFD2460C6 (resized).jpeg
3505A6A2-CBF4-4A28-8570-37F0B2E62122 (resized).jpeg
50F60069-58AF-412B-BDD1-9D60CEE6DE73 (resized).jpeg
64C1B252-8099-4D2C-826D-02C74B534804 (resized).jpeg
pasted_image (resized).jpeg
Screen Shot 2021-06-24 at 2.00.22 PM (resized).png
D0F2FBDC-4F33-45FE-8BEC-91B0EBC0C1D9 (resized).jpeg
5e7xla (resized).jpg
DUqatNMU0AAY0zc (resized).jpg
its-the-question-that-drives-us (resized).jpg
88AE3FA0-3F7B-414A-8662-138A0C881965 (resized).jpeg
JJP Gnr bent washers its so tight (resized).png

There are 8985 posts in this topic. You are on page 180 of 180.
#8951 81 days ago
Quoted from Multiballmaniac1:

JY64 where are you? Missing from pinside since January 16th.

Nope, check other account(s).

#8952 81 days ago
Quoted from RCIV:

Did you have a conversation with Stern about it and have they offered a solution?

Not my game. My friend contacted Stern. Waiting to hear.

#8953 75 days ago

Friends first run LE GNR has some minor chipping around the bumper posts. Is JJP still offering the washer kit for these( i think they were previously)?

#8954 75 days ago

These are pictures from my recently purchase Elvira’s HOH. I noticed what appeared to be some small scratches near the middle of the playfield early on (10-15 plays in). It isnt as noticeable in darker light but yesterday in better light I took some pictures which I’m posting here (this game has about 60-70 plays so far).

Is this normal or a clear coat imperfection? I haven’t purchased many NIB games and not sure if this is me nitpicking or something I should be concerned about long term and report to my distributor and Stern. There appear to be small scratch trails from the middle area which you should be able to see if you enlarge the pictures a bit.

Any insight is appreciated.

3505A6A2-CBF4-4A28-8570-37F0B2E62122 (resized).jpeg3E5B95E1-FD19-406E-9162-545AFD2460C6 (resized).jpeg50F60069-58AF-412B-BDD1-9D60CEE6DE73 (resized).jpeg536DB4A4-E73E-44FC-B896-E75E8E4FA0E3 (resized).jpeg
#8955 75 days ago
Quoted from Utesichiban:

These are pictures from my recently purchase Elvira’s HOH. I noticed what appeared to be some small scratches near the middle of the playfield early on (10-15 plays in). It isnt as noticeable in darker light but yesterday in better light I took some pictures which I’m posting here (this game has about 60-70 plays so far).
Is this normal or a clear coat imperfection? I haven’t purchased many NIB games and not sure if this is me nitpicking or something I should be concerned about long term and report to my distributor and Stern. There appear to be small scratch trails from the middle area which you should be able to see if you enlarge the pictures a bit.
Any insight is appreciated.
[quoted image][quoted image][quoted image][quoted image]

Did you use the balls provided from Stern? Because they’re pretty much garbage and should be replaced before game 1.

#8956 75 days ago
Quoted from Roostking:

Friends first run LE GNR has some minor chipping around the bumper posts. Is JJP still offering the washer kit for these( i think they were previously)?

Read this
https://pinside.com/pinball/forum/topic/the-official-jjp-gnr-thread/page/240#post-6371368

Then read this
https://pinside.com/pinball/forum/topic/the-official-jjp-gnr-thread/page/226#post-6338289

#8957 75 days ago
Quoted from Utesichiban:

These are pictures from my recently purchase Elvira’s HOH. I noticed what appeared to be some small scratches near the middle of the playfield early on (10-15 plays in). It isnt as noticeable in darker light but yesterday in better light I took some pictures which I’m posting here (this game has about 60-70 plays so far).
Is this normal or a clear coat imperfection? I haven’t purchased many NIB games and not sure if this is me nitpicking or something I should be concerned about long term and report to my distributor and Stern. There appear to be small scratch trails from the middle area which you should be able to see if you enlarge the pictures a bit.
Any insight is appreciated.
[quoted image][quoted image][quoted image][quoted image]

Check your balls....for scratches...

#8958 75 days ago
ADC45C61-B3A0-42AF-9726-F36DA8BB9D32.gif
#8959 75 days ago
Quoted from cpr9999:

Check your balls....for scratches...

They were the brand new balls that came with the game. Is it definitely a ball issue? Is a bad balk going to do that in 10-15 plays?

#8960 75 days ago

So if it is a ball issue, I did replace them with some other new balls once I noticed. Seems it hasn't been any better. Is this case strictly of bad balls or crappy, unset clearcoat?

#8961 75 days ago

So what balls are you guys ordering these days and arent't going to have problems? Marco?

#8962 75 days ago
Quoted from Utesichiban:

They were the brand new balls that came with the game. Is it definitely a ball issue? Is a bad balk going to do that in 10-15 plays?

thechakapakuni requests that you inspect your balls, and has provided an informative instructional video several posts above should you need visual illustration of the process.

#8963 75 days ago
Quoted from Utesichiban:

So if it is a ball issue, I did replace them with some other new balls once I noticed. Seems it hasn't been any better. Is this case strictly of bad balls or crappy, unset clearcoat?

Clean and wax Playfield then install new balls and done. Spinning balls can scratch Playfields nothing new otherwise. Most any Playfield will do this in the right light.

#8964 75 days ago
Quoted from Utesichiban:

So what balls are you guys ordering these days and arent't going to have problems? Marco?

I like Ballbaron.com

#8965 75 days ago
Quoted from Roostking:

Friends first run LE GNR has some minor chipping around the bumper posts. Is JJP still offering the washer kit for these( i think they were previously)?

They were and I got one, but a very recent post in the owners thread states that they are no longer sending them out due to “supply issues”.

#8966 75 days ago
Quoted from Vespula:

thechakapakuni requests that you inspect your balls, and has provided an informative instructional video several posts above should you need visual illustration of the process.

#8967 75 days ago
Quoted from Jaybird815:

Did you use the balls provided from Stern? Because they’re pretty much garbage and should be replaced before game 1.

Stern balls are fine if you give them a good polish first. Aside from blings they are same quality grade as any other regular pinballs you purchase from pinball stores.

#8968 74 days ago
Quoted from adrock:

They were and I got one, but a very recent post in the owners thread states that they are no longer sending them out due to “supply issues”.

Supply issue for washers?
Send someone to Home Depot

#8969 74 days ago
Quoted from John1210:

Stern balls are fine if you give them a good polish first.

Are they though? Maybe I never looked hard enough, but I've never seen balls used by B/W, DE, GTB, JJP or any other MFG look like a disco ball or have a chunk missing. And these are from newer titles.

IMDN Balls Suck (resized).jpgBM66 Balls Suck (resized).jpg

#8970 74 days ago
Quoted from Jaybird815:

Did you use the balls provided from Stern? Because they’re pretty much garbage and should be replaced before game 1.

Exactly. And we pay over $14,000 in Australia for an LE and you still get SHIT balls!!!

#8971 74 days ago

You guys know there was a bad batch of balls about 1 to 2 years ago? Stern probably bought some of the bad balls. Unless they are sitting on a large supply of old balls it’s probably not an issue with new games now. I have the stock balls in my SW Pro that was made March 2021 and the balls are fine after 400 plays.

#8972 74 days ago
Quoted from crujones4life:

You guys know there was a bad batch of balls about 1 to 2 years ago? Stern probably bought some of the bad balls. Unless they are sitting on a large supply of old balls it’s probably not an issue with new games now. I have the stock balls in my SW Pro that was made March 2021 and the balls are fine after 400 plays.

There was, about the same time as IM release. I would always buy blings etc before getting a new game... now I dont bother. I have stock balls in sw comic and led zep. A friend came over and thought I'd put blings in both. This idea that the stock balls are crap is all in people's heads so they go and spend another $30 on balls. That said I think blings or ninjas are of course on another level and if you don't have magnets in the game then its not a complete waste if you like em nice and shiny.

#8973 73 days ago
Quoted from psexton:

My May LE build does not have the washers or longer posts.
When I created a ticket with JJP to get them, this was their response:
Do to supply issues we are unable to send out washers or longer posts.
JJP does not recommend altering your playfield.
If you feel you need to add these items,
Pinball Life and Marco Specialties have the information and can get you what you need.

This is complete bullshit. Have JJP actually lost their minds? Their Playfields are without exception complete crap, they make no effort to fix them, and now they are not recommending even trying to prevent them falling apart.

From now on I think I’m going to be happy with Stern and Spooky. It’s a shame because I like JJP games, but buying a $15 - 20k game (aud) and then being treated like that?!?!?

Unbelievable.

#8974 73 days ago

had balls years ago missing chunks, shit happens from stern

#8975 73 days ago
Quoted from cooked71:

This is complete bullshit. Have JJP actually lost their minds? Their Playfields are without exception complete crap, they make no effort to fix them, and now they are not recommending even trying to prevent them falling apart.
From now on I think I’m going to be happy with Stern and Spooky. It’s a shame because I like JJP games, but buying a $15 - 20k game (aud) and then being treated like that?!?!?
Unbelievable.

It is BS. We know at some point in May that JJP started shipping games with longer posts + black washers + nylon nuts we don't know when in May. Some games built in May likely still went out without the fix kit installed the factory.

#8976 67 days ago
Quoted from cooked71:

This is complete bullshit. Have JJP actually lost their minds? Their Playfields are without exception complete crap, they make no effort to fix them, and now they are not recommending even trying to prevent them falling apart.
From now on I think I’m going to be happy with Stern and Spooky. It’s a shame because I like JJP games, but buying a $15 - 20k game (aud) and then being treated like that?!?!?
Unbelievable.

Agreed. GnR LE was my first JJP, pooling and cracking around posts with fewer than 200 games (I think 170ish) and JJP said they would send washers two months ago. Asked Barry where they were, he said he would check ONE MONTH AGO. They don’t even bother getting back to customers at all. Nothing. My Deadpool LE has almost 3000 games on it and the playfield looks like glass. I am seriously going to pre-order any/all future Spooky or Stern machines that have themes I love, I’m torn on JJP, they make amazing games but give no shits about quality or customer service from their response. If they just cared, just responded, took a few minutes to source plastic washers like all the places selling them to us, I would not be so conflicted.

#8977 67 days ago

I recieved my replacement playfield from Jason at Classic Game rooms.

#8978 67 days ago

You mean Band Aid kit? A "fix" would be new printer with better art adherence, no art under posts and clear that doesn't pool.

#8979 67 days ago
Quoted from cooked71:

Their Playfields are without exception complete crap, they make no effort to fix them, and now they are not recommending even trying to prevent them falling apart.

This is complete bullshit. Fixed it for you.

-3
#8980 67 days ago
Quoted from John_I:

You mean Band Aid kit? A "fix" would be new printer with better art adherence, no art under posts and clear that doesn't pool.

Nobody that has added the washers as preventative maintenance has had a playfield issue. To me that is a fix

#8981 67 days ago
Quoted from Mattyk:

Nobody that has added the washers as preventative maintenance has had a playfield issue. To me that is a fix

Not sure we can declare this as a fix for at least a while, the artwork separating from the playfield is particularly troubling on GnR, doesn't that then mean you could not strip and re-clear these without problems?

#8982 67 days ago
Quoted from GeekedOnPinball:

Not sure we can declare this as a fix for at least a while, the artwork separating from the playfield is particularly troubling on GnR, doesn't that then mean you could not strip and re-clear these without problems?

We won’t have that answer for a very long time

#8983 66 days ago
Quoted from John_I:

You mean Band Aid kit? A "fix" would be new printer with better art adherence, no art under posts and clear that doesn't pool.

It sure would be. The latest GNR builds don't seem to be experiencing any playfield issues. Seeing multiple reports of owners with 250+ plays on latest builds with no issues.

I'm getting my GNR LE this week, it was likely built within the past two weeks. I feel good about having delayed my order a couple times. It's still BS how owners of existing games have been treated with just a band aid kit instead of at least a replacement playfield.

#8984 66 days ago
Quoted from PanzerFreak:

It sure would be. The latest GNR builds don't seem to be experiencing any playfield issues. Seeing multiple reports of owners with 250+ plays on latest builds with no issues.
I'm getting my GNR LE this week, it was likely built within the past two weeks. I feel good about having delayed my order a couple times. It's still BS how owners of existing games have been treated with just a band aid kit instead of at least a replacement playfield.

When you get it, post the build date

1 month later
#8985 22 days ago

Hi guys. Has anyone used the hot iron technique to flatten pooling under a guide rail before applying Mylar and a washer? If so, how did you get on? Was it easy enough to do? Also, what size washer did you use?

There are 8985 posts in this topic. You are on page 180 of 180.

Hey there! Got a moment?

Great to see you're enjoying Pinside! Did you know Pinside is able to run thanks to donations from our visitors? Please donate to Pinside, support the site and get anext to your username to show for it! Donate to Pinside