Quoted from Pin_Guy:I'm not so sure, if this ever went to court a lawyer would argue that this buy back offer is essentially an admission on JJPs part that there is a know manufacturing defect.
That is a false narrative. An offer to refund the customers money is not an admission of a problem, nor could a lawyer argue that it was. It is a resolution offered in good faith to make the customer whole. What people keep forgetting is the courts don't care about how much you wanted the item, or that you want it without defects. If the company offers a full refund, this is the penultimate remedy, with the ultimate remedy being a full refund plus interest and damages, and that is the most the lawyers will be able to get out of them. Again, it comes down to does the product function as required to perform the task it is sold to perform. Defects or not, it still plays a game of pinball, and that is just the plain bare facts that govern this. All they have to "admit" is that these defects are part of their own acceptable quality standard on playfield performance and thats the end of it, and they are well within their rights to do so. I'm no lawyer, but anyone who has taken Business Law 101 can tell you they cover these situations explicitly, and their is plenty of case law to back up JJP.