Quoted from Jvspin:Yes, but they supposedly fixed the problem.
I disagree. Mirco is the supplier and should be the expert in what they do, making quality playfields. Is it the supermarket's responsibility to tell Nabisco how to adjust their ovens because the Chips Ahoy cookies aren't getting baked enough? (Yes, this has been a problem with some batches)
JJP could remove artwork if so directed by Mirco or just to see if it helps. JJP could refuse to pay for playfields that don't meet the standards agreed upon. JJP can try to find another supplier.
I don't think it's JJP's responsibility to fix Mirco's problems, but JJP is responsible for the quality, including the playfield, of the games they ship to customers.
Is it the home builders responsibility to make sure the house is built properly or all the subcontractors? Every time it is the home builders responsibility job #1. He is held accountable period. The subcontractor, Mirco in this case is held accountable to the builder, JJP. JJP is accountable to their customers, as the ultimate manufacturer, not Mirco. The buck stops with JJP. They are the designers, builders, programmers, electrical engineers, etc. and fully responsible for every component in the machine. So many law cases to point to, its not even a discussion. The buck stops with JJP period. All the JJP apologists that wish to abdicate JJP from their responsibilities and pass the buck are dreaming.
(Your grocery store analogy doesn’t work, because JJP is not like a grocery store in anyway. The grocery store does not have a hand in anything produced, which is sold in the store, as they are not a maker, producer, builder, supervisor, nor contractor for anything offered in the store. But unlike a grocery store, JJP can tell nabisco, ie., Mirco what they want and mandate that with Mirco (a subcontractor of JJP), because JJP is the ultimate manufacturer of the machine. Is the grocery store held liable for a tainted product offered by a manufacturer? Absolutely not. Is the distributor held liable for JJP manufacturing? Again no, they only distribute like the grocery store.)
Since JJP is the manufacturer, they are held liable for all subcontractor work. Mirco’s name is not stamped on any JJP game, only JJP’s name appears.