Coating adhesive is pretty simple (but Manufacturers want to make it complicated, so you will purchase their Proprietary Coatings).
Does the substrate ( bare wood, previously coated wood, etc) have an etched, uneven or pitted surface when viewed under magnification?
Are the etched, uneven or pitted surfaces free from contaminants?
Good, the coating can bond to it.
Uncompatible inks, paint or waxes, including silicones are unacceptable. Aerosol silicone contamination from adjacent work areas won't work.
Glazes, preservatives or polishing bare wood substrates during Manufacturing must be corrected.
Temperature swings in the Manufacturing Environment (Open dock doors, too much air conditioning) can be critical.
The stuff they are using (if its what I think it is) requires STRICT Preparation, Application in a Climate Controlled Room.
The same rigid requirements must be met to cure properly.
Use of these clear coatings has been a learning curve the past 10 years, not only Pinball but anything with a Clear over it.
Unfortunately application on a Play Field is perhaps the most demanding application requiring durability and high wear.