I have them on mine and they look even better than my WOZ that is direct ink printed, which look awesome.

Lol, yes, I said it in jest owning 2 modern sterns and about to get a different one in the mix. I just know in my work experience as an Engineer, a band-aid fix still requires Engineering Change Notices for BoM, Work Instruction changes for Assembly, Cost Re-roll for Accounting, Manual changes for After-sales...etc.

Meanwhile, I can imagine somewhere in Illinois, an assembler was recently given $40 out of petty cash and told to run down to Home Depot and buy as many boxes of washers the "size of nickels" as that money can buy and to start putting them under sling posts.

Add Munters LE to the list
Checked my pictures when I unboxed and no damage, can't be enough "cure time" as spent 2 months getting shipped here, less than 300 plays.

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Hey, some Kitty ghosting too. Sorry.

I would try taking a hair dryer to it, heat it up and press it down. See if it stays down.

You're most likely going to be left with an indentation in the clear from the larger washer though. I would put the larger washers only if you intend on leaving them there permanently.

The more I see the pictures of these issues the more I’m thinking it’s a hardware issue. I think the posts are too narrow and not set deep enough allowing the post to flex on ball impact.....

Notice the location of the pooling - always to the inside of the rubber. The chipping is just a side effect of pooling becoming brittle.

Those posts have been used for years. Decades in the case of star posts, where it's the worst.

I understand that. I’m talking about the bolts that hold the posts to the playfield. And what if the wood is softer? What if the flippers are more powerful? What if they weren’t tightened down properly?

If the clear is done correctly, you should be able to torque down those posts to the point that they break without affecting the clear

Occam's razor. We know that the art application and clearcoat process has changed over the past few years. I wouldn't rule out the wood either. The star posts and flippers have been around far too long for it them to suddenly be a problem though. They're the same design and strengths for decades. (Although stuff like the coil stops are noticeably crappier, but those make the flippers weaker)

Dude it's the clearcoat.

Is deadpool not within the timeframes of these issues from Stern?

My Munsters Premium looks identical to your game. If it doesnt get worse then i really wouldn't care, but im afraid thats not going to be the case.

That shouldn't be necessary or even an option. With the price of these NIB games EVERY game should have a playfield that is as quality as the one the guys took the razor blade and hammer to; not that anyone would do that but it shows how durable a playfield can and should be.

https://pinside.com/pinball/forum/topic/diy-playfield-post-repair-and-chip-proofing-how-to-all-brands

I am the same. But its in a high wear area and dont think its going to stand up to the pounding. Not looking good for 222 plays.

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Remember a couple years ago when Stern's clear was so hard & brittle that it was cracking in shooter lanes and flaking off the edge of outholes? This is the pendulum swung too far in the other direction. Time for some goldilocks clear.

I’ve been saying for three months it’s a mix/process issue.

That's so bad it almost looks like things were screwed in when the clear was still wet to the touch. Awful.

Yeah. In my opinion it's not an issue with posts being hit by the ball, at least on my pirates. Here is the bracket that holds the shooter ramp to the playfield

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Same here. No ghosting inserts at least though (yet). That Kitty insert in the second picture above looks brutally bad. Very sorry to all affected!!

All of em would be. Maiden examples popped up before Deadpool even hit the lines.

Everyone knows exactly what the warranty is on playfields. They are not covered.

Any remedy is outside of warranty. You should have a conversation with your distributor and discuss your concerns and how a problem might be handled BEFORE you have an issue. Get it in writing if you're the cautious type.

Source of your information? AFAIK plastic formulas and manufacturing process have undergone changes over the years. I have no way of knowing if today's star post is the same material, brittleness, and rigidity as star posts from years past. I would be surprised if they were. The plastic industry deals with environmental regulations too.

Thing is Stern has sent out populated PFs for similar issues. Now there is precedent on the matter. So now Stern and JJP have to show their response to the clear issue around the same time. What do you think JJP customers are going to do when they see Stern send out populated PFs? They will lose their ****. And for good reason. At that point I would mention lawsuit cause JJPs lawyers would tell them they have no chance of winning this one.

Not under warranty. People looking for resolution need to remove that word from the conversation. The warranty is printed in every manual I've looked at and it doesn't cover playfields.

Yes, companies have 'taken care of' customers outside of warranty. Without that written warranty we're all left mostly guessing what is covered, for how long, and under what conditions.

It might be helpful to get organized. Decide what to call the defects, document who has them, how many, and on what machines. Affected purchasers could post photos, your distributors could refer to those when dealing with the manufacturers.

Are you referring only to Stern? I can't figure that out from your comments. My understanding is JJPs warranty is a 'bumper to post' meaning everything. Although they do mention dimpling and ghosting are 'normal'

Agreed. Though not technically under warranty the optics of Stern resolving this issue by sending populated PFs while JJP doesn’t will absolutely kill JJPs reputation. I know Stern has sent out some populated PFs in the past and it didn’t ruin JJP but this time it is front and center in the Pinball world. Many seem to be affected and how could those people be expected to forgive JJP if they don’t get what Stern offers to its customers. In some cases JJP pins are double the price of Stern.

Just looked at my HUO Iron Maiden with less than 400 plays. Bought just after release. Didn’t see this as it was hidden behind the drop targets during normal play. Glued it down to prevent further chipping. My first NIB from Stern....

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JJP's warranty is at http://marketing.jerseyjackpinball.com/general/jjp_warranty-updated.pdf

Wow so many issues with this, starting to smell like some kind of class action for a pinball playing lawyer. Hopefully someone comes up with a solution to prevent this from occurring in the first place

I think I see enough in there to expect coverage. The PF is a part. And it is defective.

Seen this before on pinside.
The only winner is the lawyer.

Unbelievable, as soon as Stern regains the confidence of the community after the Ghostbusters saga, it starts happening again!

Interesting. Here in Sweden everything is covered by one year warranty law.
There is NO way to circumvent this.

Here’s an idea. How about Stern gets its quality back up to say Lord of the Rings. And JJP gets its quality back up to the Hobbit. That’s a start. If I am being honest these quality issues with JJP and Stern really have me rooting for Spooky,CGC,American etc to take a bigger piece of the pie. Now better quality might be something those pin companies can tout over the top two.
Competition is good. It breeds innovation, builds better quality and holds accountable those who take advantage.

I can’t believe both companies have said nothing. This is like when the Dominican Republic said “nothing to see here folks, keep the tourism dollars coming!”

I'm happy with Spooky. I've seen some of the post wear but none on my game. They explained it as over tightening which I believe. Its hard to find good help these days and I'm sure that extends to wrench monkeys installing a playfield

Heighway Pinball and Dutch Pinball found a way...

Hitler wasn't immune to the issues associated with Jurassic Park:

https://www.captiongenerator.com/1498452/Hitler-Buys-a-Stern-Jurassic-Park

This one was actually pretty good

This was a good episode indeed

Yes, it was very good. Well done!

People here are telling me the same applies in Oz, to sell the games here they must abide by our consumer laws... apparently.

Checked out my mates 2 new games yesterday; Deadpool LE - Seems okay, did find one post with very minor ripple. Iron Maiden Pro - Most posts have noticable ripples except the sling posts. The posts with washers are the worst. No chipping, yet.

Another friend with BKSOR LE has ripple on many posts, no cracking or chipping as yet. Unboxed it less than 2 weeks ago. Of course, it has been on a ship for 7 months or something

I've seen countless people complain that their machine is chipping and cracking, but I've seen just a few that have said they have contacted their distributor? Am I the only one that immediately reached out to their distributor?

Warranties are the wording and laws the *company* makes -- following the general laws of warranties but ultimately these exist in *their* terms. Warranties exist to cover general, common-sensical failure of the item that couldn't have been forseen by the consumer.

This situation goes beyond the generally-accepted principles of warranty. As a consumer of an item that ranges in price from $6,000-$12,500, in this instance a customer has reasonable cause to expect that the manufacturing process of the playfield was done correctly. Over time, these blisters will peel and potentially ruin the artwork and resale value of this expensive item. At this point in time, there is evidence that blistering leads to noticeable peeling and - in some cases - chips actually coming off of the playfield. Any consumer who has a playfield showing *any* blistering of any sort has cause to suspect the manufacturing process on the entire playfield is flawed. Who knows? Over time, perhaps entire larger chunks may come off due to the fact that the basic process of manufacturing the playfield was flawed.

IMO, the onus shouldn't be on the consumer to take a "wait and see" approach. Since the initial process is proven to be flawed. And since the flawed process *will* result in future damage that goes beyond reasonable historic norms/expectations for the condition of a playfield...any playfield showing any blistering should be subject to recall -- at the manufacturer's expense. Providing a fully populated playfield would be an acceptable outcome for the damaged party.

This reasonable expectation the consumer has that the playfield won't be immediately flawed supersedes a company's own warranty for what they will - or won't - cover. The consumer is entitled to have a general, common-sense expectation that the playfields were manufactured correctly to avoid immediate wear and tear that will potentially adversely impact enjoyment or resale value.

Many here would argue that the playfield is the most important aesthetic aspect of this expensive product and would site collectability and resale concerns. Conversely, in a class action suit, the company named might argue that these are machines meant for routing and they would cite decades of evidence that these are machines of violent impact where the end user can expect wear and tear.

If anything would move forward, it would be a class action suit. To take companies on individually would be absurd and very expensive.

It’s so wrong, but damn it’s funny!

Distro was my first call but was told his hands are tied on this one but he would forwards my pics to JJP and that was all.

Wasn’t real happy with the response

My Star Trek Pro Vault was purchased late January HUO with a playfield protector since day one. I sent my distributor pics of all the posts blistering and 2 areas that have chipped to the wood. Only 800 plays.
This was his response.

Alberto

There is nothing that can be done about it, as it is a common thing and it is out of warranty.