I have never ordered from these guys before, and decided to take the plunge. Not knowing much about their product, I sent am email asking some questions. I was expecting a response within 24 hours, boy was I wrong. I had a response within an hour, answered everything I needed to know to take the plunge into purchasing their product. I ordered right away; excited to install this amazing new screen. I received another email within 8 hours of ordering it giving notification that the product has shipped. I WAS SHOCKED. I have had good service before but this, this was super amazing. I am ridiculously impressed so far. can not wait to have my mind blown when their product is in my hand!