I couldn't be happier with my purchase. Less than a week from the announcement to in my machine and running. Makes the best match screen even better! I never noticed the little things in the old dmd before like the skill shot and the gun changing to a pistol if you don't hit any of the rollovers, or the difference between hitting 1 or 2 of them. I was not a big fan of the cartoon instead of the dots (scan mode I think it's called), but after trying all options that seemed to me to be the best and I love it. I think I even liked it better than the one above it Hi-rez, but would have to do more playing. Fantastic job though!

Sounds like the ROM file isn't loaded from their website, or possibly the wrong one is loaded.