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Quoted from Drac:No I haven't contacted ColorDMD as it is fixable, just annoying. Yeah I was thinking maybe a dodgy batch or something but I bought the 6 DMDs 2 at a time over a period of a few months from recollection (3 x 2 screens separate orders).
Not sure I understand why you wouldn't contact ColorDMD First before a public investigation?? They are incredibly helpful people over there seems letting them know would be the first step.
Quoted from Drac:I didn't contact ColorDMD simply because it is a problem I can fix myself. I don't need any after-sales support. As I said, I just posted here because I was annoyed and frustrated and assumed that if I was having this problem, most likely others were too. It was not intended to be a name and shame post, I was just venting a little at an inconvenience. I apologise to ColorDMD if it has been taken that way. I love their product and would buy again despite this experience.
Never felt you posted to name and shame and I'm sure you can fix it just know they take a lot of pride in their product and would probably like to know there was an issue so they can investigate so others don't get frustrated. Wouldn't want anyone to question a typically great product for possibly just a bad batch or shipping mishap from temperature. Glad you fixed it.
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