(Topic ID: 209130)
Brisbane
Austin, TX
hum; looks like a bad line in the LCD to me.
This would be the first time I've heard of any such issue; but with technology - this does happen.
I'd contact colorDMD's tech support to see what they say.
Quoted from allsportdvd:Yes it does show during all the menus
Then definitely contact ColorDMD. Hadn't ever seen this on a LCD before. If it did not show in the menu, then you may had an issue with a ribbon cable.
I would try reseating the LVDS cable that goes directly into the LCD. If that doesn't work Randy can solve it. That 1-pixel wide line is smaller than a DMD dot so very unlikely it's a game issue.
Quoted from snakesnsparklers:I would try reseating the LVDS cable that goes directly into the LCD. If that doesn't work Randy can solve it. That 1-pixel wide line is smaller than a DMD dot so very unlikely it's a game issue.
This first - Cable reseating
Quoted from ccbiggsoo7:refund time
There is the question of how old is the display, though. Can't expect ColorDMD to replace every display ever when something goes wrong. I'm sure Randy will try to help, but it's unrealistic to expect a company to replace their product in perpetuity.
Quoted from allsportdvd:Okay an FYI this issue is not fixable and a screen failure is not covered under warranty.
Randy tells me this isn't common though
A screen failure isn’t covered under warranty? That’s not cool.
EDIT -> Wow. Your post just prompted me to check out their warranty. It appears as though only the driver board is covered and only for 60 days, after which they charge you $100 to fix it.
That has to be one of the worst warranties I’ve ever seen.
“We’re only going to warranty part of the product and after 60 days, we’ll charge you to fix it”.
Kitchener, ON
Quoted from Spyderturbo007:A screen failure isn’t covered under warranty? That’s not cool.
EDIT -> Wow. Your post just prompted me to check out their warranty. It appears as though only the driver board is covered and only for 60 days, after which they charge you $100 to fix it.
That has to be one of the worst warranties I’ve ever seen.
“We’re only going to warranty part of the product and after 60 days, we’ll charge you to fix it”.
Have you seen Sterns warranty?
60 days on boards and 9 months on dmds. And that’s from when it was shipped to the distributor!!!
CD63C04C-D4E8-4BF5-8FB8-DC5C9A94EC5A (resized).jpeg
GnR firmware was released almost 2 years ago. I think they will point you in the right direction for a new LCD (pretty sure they are plentiful and cheap)
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