I bought a NIB from CT who was recommended by my small local Game store owner and they are his dist and he is super picky......so if a business owner is using them they are doing something right. Was a great transaction. Are things going to occasionally happen with these very large distributors? Sure. But most often they are on the mark and make things right on an occasional miss. And everyone needs to be given a little more leeway in this fkd up Covid 19 time period.