I recently purchased a Judge Dredd and used CoinOpShippers.com to arrange the shipment of it from NC to IA. CoinOp had the best rates I could find and so I went with them. They actually use another company called FreightWire to arrange shipment with FedEx Freight.
Long story short FedEx FUBAR'd the Cabinet, Topper and Coin Door along with some other things. I opened a claim with FedEx and they sent a third party inspector out to review the damage, collect pictures and an invoice/estimate of the damage. After a month (yesterday) I received a letter and a check from the claims agent for FedEx... for a whopping $140.00. they state in their letter that Per their rules tariff they are limited to .50 cents a pound liability on used merchandise. Lets just say that fell short of what its going to cost me in repairs. I called and disputed this as the next step in taking them to small claims court.
I also called Meghan at FreightWire today and she said that no insurance was purchased, even though insurance was part of the initial quote provided by coinopshippers.
I just wanted to let everyone know what level of service FedEx Freight provides. I know that I will not be using their services again. Coincidentally, since this is who coinopshippers uses I will not be using their services again either.