Classic Playfield Reproductions Bad Quality??

Are you sure the OP is complaining about the edge on the inserts and not the fact that the inserts are so far off the paint that they're not even in the black edges? Look at that Ali-Baba one or the flying carpet where you can see the wood. Looks like a shitty classic Stern playfield from the 80s.

Everyone posting was supportive until Kevin assumed what the issue was (maybe they're right, but OP hasn't actually said, and possibly doesn't even know the terms) and then everyone just assumes Kevin guessed right and starts shitting on them? Really?

Quoted from YeOldPinPlayer:
When they have both unreasonable expectations

expecting a response from support for a thousand dollar product is unreasonable?

Sure, CPR apparently had email issues. Which they as a professional company should not be having, and the OP should have no reason to expect. If their server is down for whatever reason, or the attachments are too large, that should bounce back to the customer with an error. If they actually managed to lose the email that was successfully delivered... what do you even say to that?

#25 5 years ago

ZAC

zacaj

Quoted from Colsond3:
All companies at some point, even “professional” ones, could have an intermittent email or server issue. That is what IT departments and help desks are for. I’m not saying it’s an excuse, but it does happen. To say that no professional company should have an email issue is just an asinine statement.

Yeah, and if it was once, I'd just chalk it up to bad luck, but emailing multiple times... And still, not something the customer should have to account for

#28 5 years ago

ZAC

zacaj

Quoted from Colsond3:
I hear you, I just don’t know that I would consider twice “multiple times”. And if it was twice during the period when they were having issues, you would expect the same result....no response

I guess I mean, unless the two were the same day: a one day outage is bad but multiple days of lost emails?

#32 5 years ago

ZAC

zacaj

Quoted from YeOldPinPlayer:
When you fire one host and hire a new one you may lose weeks (2&1/2 in this case) worth. That's part of the reason they fired their old host- unmet expectations.
Kevin already said CPR is working through the backlog of email.
"emails off the new web site Contact page, from the last 2 - 2.5 weeks. Which only got popped for the first time this past tuesday. We're still going through those."

Yes, and the OP is perfectly within rights to be annoyed that a commercial company is 3 weeks behind on email. Bad server management isn't his problem.

Plus, I work in website hosting, etc. You can totally move a site without any downtime or lost info if done correctly. We do it all the time

#57 5 years ago

ZAC

zacaj

Quoted from arcademojo:
I'll hate to say this but almost all "MANUFACTURED" playfields will look like that. I remember saying the same thing about my LOTR the fist time I took a good look at the inserts. I was beginning to wonder if they even cleared it because you could see the slight grove around all inserts. If you want a sheet of glass send to Kruzman.

You're ignoring the registration issues that have been brought up repeatedly.

#77 5 years ago

ZAC

zacaj