It's time to fire this customer. When they have both unreasonable expectations and refuse to accept reasonable explanations they are not worth keeping.
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It's time to fire this customer. When they have both unreasonable expectations and refuse to accept reasonable explanations they are not worth keeping.
Quoted from zacaj:I guess I mean, unless the two were the same day: a one day outage is bad but multiple days of lost emails?
When you fire one host and hire a new one you may lose weeks (2&1/2 in this case) worth. That's part of the reason they fired their old host- unmet expectations.
Kevin already said CPR is working through the backlog of email.
"emails off the new web site Contact page, from the last 2 - 2.5 weeks. Which only got popped for the first time this past tuesday. We're still going through those."
Quoted from vid1900:Kev should just sell the playfield to me.
I'll clear it and sell it back to the customer for $1700 with a clearcoat so flat, and so shiny that you could shave in it.
Won't matter, he'll complain the clear dimples the first time he played it and the inserts ghosted thirteen years from when he bought it and forget to mention it was stored in the unheated garage for twelve of them while his partner remodeled.
There is no pleasing some customers. Fire it and sell the playfield to a good one.
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