Hi all,
Not very active here usually, and have no horse in this race. However, I am an avid pinball and TBL movie fan and actually had my sights set on a TBL machine sooner or later, so I was very saddened to read up on the recent events regarding Dutch Pinball.
One piece of advice from a EU citizen would be to look into EU consumer law. I am not sure it applies to non-EU citizens, but the framework itself is very strong, and if an EU citizen is one of the affected, the regulation could likely be used to coerce information if nothing else.
So, might be worth looking into. Good luck to everyone - would be a shame to see this ending in tears.