(Topic ID: 323279)

Chuck E Cheese Blows Now

By SantaEatsCheese

1 year ago


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  • Latest reply 1 year ago by Miguel351
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There are 90 posts in this topic. You are on page 1 of 2.
#1 1 year ago

How could a business screw up so bad?

Chuck E Cheese (CEC) has gone steadily down hill since I was a kid. I went to a 2 hour kids birthday party yesterday (kid turning 6... not mine), and it was a disaster. I am guessing that Birthday parties are about the only business they still have. First of all, no tokens. Everyone gets game cards. Little kids understand tokens, they do not understand game cards. When you are out of tokens, you are done playing games. Second of all, no tickets... all tickets now go on your game card. Little kids do not understand this.

The playground was gone.

The animatronics were broken.

The pizza was... okay.

But worst of all was the way the birthday party games were done. Each kid was given a card with a 2 hour "unlimited game" pass. They could go around and play as many games as they wanted. However, there were birthday party kids of all ages... and a very limited number of good games. They had the "kiddie casino" crud you would expect, but they also had that Raw Thrills Jurassic Park Game, and maybe 3 modern racing games. Well... there was a line for those games, and the older kids would just stay on the games the entire time. I took my kid to a birthday party with unlimited games and he hardly got to play anything. Under the old token system, the older kids would have run out of tokens and the little kids would have gotten to play.

Also... no pinball.

Finally... if you ever go to one of these parties bring a sharpie so you can differentiate your kids drink from the 500 others in the special birthday party cup. Things were gross, but my kid had his own drink.

Rant over.

13
#2 1 year ago
Quoted from SantaEatsCheese:

How could a business screw up so bad?
Chuck E Cheese (CEC) has gone steadily down hill since I was a kid. I went to a 2 hour kids birthday party yesterday (kid turning 6... not mine), and it was a disaster. I am guessing that Birthday parties are about the only business they still have. First of all, no tokens. Everyone gets game cards. Little kids understand tokens, they do not understand game cards. When you are out of tokens, you are done playing games. Second of all, no tickets... all tickets now go on your game card. Little kids do not understand this.
The playground was gone.
The animatronics were broken.
The pizza was... okay.
But worst of all was the way the birthday party games were done. Each kid was given a card with a 2 hour "unlimited game" pass. They could go around and play as many games as they wanted. However, there were birthday party kids of all ages... and a very limited number of good games. They had the "kiddie casino" crud you would expect, but they also had that Raw Thrills Jurassic Park Game, and maybe 3 modern racing games. Well... there was a line for those games, and the older kids would just stay on the games the entire time. I took my kid to a birthday party with unlimited games and he hardly got to play anything. Under the old token system, the older kids would have run out of tokens and the little kids would have gotten to play.
Also... no pinball.
Finally... if you ever go to one of these parties bring a sharpie so you can differentiate your kids drink from the 500 others in the special birthday party cup. Things were gross, but my kid had his own drink.
Rant over.

You’re just learning this? They have removed nearly all the animatronics, so that already takes away 90% of the charm and cool factor. Disney still has a some of them.

Also Chuck E. Cheese hasn’t had pinball in nearly 20 years!

#3 1 year ago

Tokens? Most places use cards these days. This seems like an old man yelling at cloud moment lol but I do agree Chuck E Cheese's probably sucks

#4 1 year ago
Quoted from Haymaker:

Tokens? Most places use cards these days. This seems like an old man yelling at cloud moment lol but I do agree Chuck E Cheese's probably sucks

Whether it be 1980 or 2022, coins rule. That is part of the magic. Swiping a card could bring back memories of credit card debt.

I still want to try a pizza from there as it has been easily 15 years since I've been there...

#5 1 year ago
Quoted from SantaEatsCheese:

How could a business screw up so bad?
Chuck E Cheese (CEC) has gone steadily down hill since I was a kid. I went to a 2 hour kids birthday party yesterday (kid turning 6... not mine), and it was a disaster. I am guessing that Birthday parties are about the only business they still have. First of all, no tokens. Everyone gets game cards. Little kids understand tokens, they do not understand game cards. When you are out of tokens, you are done playing games. Second of all, no tickets... all tickets now go on your game card. Little kids do not understand this.
The playground was gone.
The animatronics were broken.
The pizza was... okay.
But worst of all was the way the birthday party games were done. Each kid was given a card with a 2 hour "unlimited game" pass. They could go around and play as many games as they wanted. However, there were birthday party kids of all ages... and a very limited number of good games. They had the "kiddie casino" crud you would expect, but they also had that Raw Thrills Jurassic Park Game, and maybe 3 modern racing games. Well... there was a line for those games, and the older kids would just stay on the games the entire time. I took my kid to a birthday party with unlimited games and he hardly got to play anything. Under the old token system, the older kids would have run out of tokens and the little kids would have gotten to play.
Also... no pinball.
Finally... if you ever go to one of these parties bring a sharpie so you can differentiate your kids drink from the 500 others in the special birthday party cup. Things were gross, but my kid had his own drink.
Rant over.

You took the time to write this rant...send it to the powers that be at Chuck E Cheese. I'd like to believe that feedback from their target customers doesn't fall on deaf ears. You may be surprised at their response.

#6 1 year ago
Quoted from Isochronic_Frost:

You’re just learning this? They have removed nearly all the animatronics, so that already takes away 90% of the charm and cool factor. Disney still has a some of them.
Also Chuck E. Cheese hasn’t had pinball in nearly 20 years!

As someone who came from Disney last week... agreed.

If they had pinball... it would be broken. Even pinball at Disney was broken.

Quoted from Haymaker:

Tokens? Most places use cards these days. This seems like an old man yelling at cloud moment lol but I do agree Chuck E Cheese's probably sucks

I could forgive the cards if they were not time based. Unlimited games sounds good on paper, but when there are 100 kids in the place and maybe 5 good games and 10 decent ones, its an issue.

Quoted from chad:

Whether it be 1980 or 2022, coins rule. That is part of the magic. Swiping a card could bring back memories of credit card debt.
I still want to try a pizza from there as it has been easily 15 years since I've been there...

Yep... the cards I could kind of forgive, but the lack of tickets is unforgivable. Little kids just had no concept of winning tickets to spend on prizes. You'd think this would bring them more business.

Quoted from JBtheAVguy:

You took the time to write this rant...send it to the powers that be at Chuck E Cheese. I'd like to believe that feedback from their target customers doesn't fall on deaf ears. You may be surprised at their response.

I already sent my yelling at clouds email off to Waffle House over the weekend over the cat in the restaraunt on the way home from Disney. I love Waffle House, but a restaurant should not need, "a ratter".

#7 1 year ago

Unfortunately, most arcades these days are going to redemption crap. Which is insane because most of the cabs could take up the size of a Chevy Suburban.

I get you about the cards...it's about maintenance honestly. Rather than having millions of tokens to manage, just put it all on a slender card.

And hence the lack of pinball machines as well...

#8 1 year ago
Quoted from mrSATURN2012:

Unfortunately, most arcades these days are going to redemption crap. Which is insane because most of the cabs could take up the size of a Chevy Suburban.
I get you about the cards...it's about maintenance honestly. Rather than having millions of tokens to manage, just put it all on a slender card.
And hence the lack of pinball machines as well...

As someone who runs an arcade, you would not believe how much those massive garbage redemption games earn. I have Fish Tales, Seawitch, Sorcerer, Hollywood Heat, and Party Animal, all in great working order, next to a one of those “crank and win” games, and some cranes. They make easily 2000% of what the pins do. That’s the actual average percentage, by the way.
If I was unscrupulous and wasn’t addicted to pinball, I’d put nothing but cranes and redemption in.

#9 1 year ago

Charlie Cheddar is what they should call it now that it’s grown up style. The kiddo atmosphere has been gone for some time. The card style pay system, the casino type games and no tickets have absolutely removed most of the fun. It’s all grown up style now.

Ticket redemption was all about the thrill of those tickets pumping out of the machine. It was even better when you could get one more ticket out sometimes if you carefully pulled on them. The sound of the changer giving tokens and running around with a cup of tokens or a bulging pocket. The clanking around swishing fore and aft, hitting the front of your leg the the back of your leg as you ran. The excitement when you found a token in a coin return or one laying on the ground. It’s all gone.

#10 1 year ago

Recently the staff allowed me and family in to take some video of the animatronic band. They are doing full renovations of the franchise which will wipe them out along with any remaining nostalgia.
The family rolled their eyes but it was my birthday and promised 10 minutes max with no pizza.

#11 1 year ago
Quoted from Isochronic_Frost:

As someone who runs an arcade, you would not believe how much those massive garbage redemption games earn. I have Fish Tales, Seawitch, Sorcerer, Hollywood Heat, and Party Animal, all in great working order, next to a one of those “crank and win” games, and some cranes. They make easily 2000% of what the pins do. That’s the actual average percentage, by the way.
If I was unscrupulous and wasn’t addicted to pinball, I’d put nothing but cranes and redemption in.

Oh, I have no doubt. They wouldn't be in arcades if they didn't make money.

And from a maintenance standpoint, I bet their downtime is very low as well compared to pins.

#12 1 year ago
Quoted from chad:

Whether it be 1980 or 2022, coins rule. That is part of the magic. Swiping a card could bring back memories of credit card debt.
I still want to try a pizza from there as it has been easily 15 years since I've been there...

Listen, while we're getting the kiddies addicted to gambling via redemption games, we might as well be getting them used to credit card debt as well.

#13 1 year ago

Next time find an arcade around you. Most will rent out the place all to yourselves for a reasonable price. We are at $300 for 2 hours, 50 people included. Order good pizza to be delivered to the party. No oversized redemption games, no just a few good games, no dealing with all ages, no card system (at least for us for now), and yes to pinball in good working order because the arcade cares about that not CEC, and best of all no kiddie casino.

#14 1 year ago
Quoted from pookycade:

Next time find an arcade around you. Most will rent out the place all to yourselves for a reasonable price. We are at $300 for 2 hours, 50 people included. Order good pizza to be delivered to the party. No oversized redemption games, no just a few good games, no dealing with all ages, no card system (at least for us for now), and yes to pinball in good working order because the arcade cares about that not CEC, and best of all no kiddie casino.

I'm all for this, but I can't help what birthday parties my kids are invited to. I am under the impression that something like a 90s style Putt Putt mini-golf course with an attached arcade and bad pizza would make a killing in the DC/Baltimore metro area if they catered to birthday parties and church groups. There is nothing like it around.

#15 1 year ago
Quoted from Haymaker:

Listen, while we're getting the kiddies addicted to gambling via redemption games, we might as well be getting them used to credit card debt as well.

True!

#16 1 year ago

The 80s and 90s were a magical time. Don't worry: cost-cutting and "efficiency" will keep nuking the traditional fun we cling to with our cherished memories.

After all, one of the things everyone here let's us know when we complain about price increases: "It's not about taking care of your customers!! It's about making money!!!"

Hard to do when your customers leave you : ).

#17 1 year ago
Quoted from Isochronic_Frost:

Also Chuck E. Cheese hasn’t had pinball in nearly 20 years!

Thank god! Chuck E. Cheese is notorious for destroying their machines when they retire them. I can't even imagine the number of pinball machines that they destroyed over the years.

#18 1 year ago

Should have went to Major Magics instead!

#19 1 year ago
Quoted from SantaEatsCheese:

I'm all for this, but I can't help what birthday parties my kids are invited to. I am under the impression that something like a 90s style Putt Putt mini-golf course with an attached arcade and bad pizza would make a killing in the DC/Baltimore metro area if they catered to birthday parties and church groups. There is nothing like it around.

Monster Mini-Golf in Jessup, MD. Decent place for a kids party.

Chuck declared bankruptcy in 2020. Destroyed 7 billion tickets (with a B, almost 65 forty foot cargo containers' worth) because it was less expensive than distributing them. Plus the mechanics of the ticket dispenser the technicians don't have to deal with now. But yes, Chuck hasn't aged well.

#20 1 year ago

When did CEC not blow? I can count on one had the times I've been, and the most recent was probably 15 years ago. I detested it then and I'm sure I would detest it today.

BTW, always cracked me up they served beer there. However, after being to a few b-day parties, I understand why.

#21 1 year ago

I went to a CC in Annapolis years ago when my son was younger (20years ago) for birthday parties. It sucked back then too. Oily greasy thin pizza, broken machines, dirty floors and bathrooms. My son loved the plastic ball pit, but I think he got sick after every time we went. I even had to get him out of the tunnels overhead one time as he just sat up there looking down at the place. Was surprised it held my weight.

The local bowling alley in Crofton with small arcade has one worn out pinball, that you have to buy one of those credit cards to operate. That way, it was explained to me, that no one has to refill the quarters machine, fill the ticket machine, staff a ticket redemption center. That also means no Maintenace when the machines break down. I called the phone number on the White Water pinball. I got a rude operator that said, the machines make money even when they are broke. Most people or kids do not understand it is broken and then put the credit card up to the machines. The machines take your money and then you find out it is not working. I unplugged it to save others the grief. He wanted $10k for the pinball, as he said he knew what it was worth. I explained all the issues it had (worn cabinet/playfield/back box, missing broken rubbers, floppy loose flippers, credit dot, etc.). He did not care and hung up on me.

#22 1 year ago

The old company was called Showbiz Pizza Place - and for a kid - it was magic. I still can remember the times we went there - watching the show (which was damn near as good as Walt's early work with animatronics), playing the new Dragon's Lair game, eating pizza - best times ever.

CC always has been shite. They were back then too.

#23 1 year ago

Chuck E Cheese is for all you 80's kids.

For us 90's kids, Chuck E Cheese was for the poors. DZ was where kids wanna be!

#24 1 year ago

During the pandemic our local Chuck E Cheese hanged a bed sheet with "5$ cheese pizza" sloppily spray painted on it. Just sad.

Now they are re-opened in a newly renovated shopping center with a brand new sign! Still no cars in the parking lot though.

#25 1 year ago

Documentary about why there's no longer animatronics at Chucky cheese

#26 1 year ago
Quoted from BryanD:

Monster Mini-Golf in Jessup, MD. Decent place for a kids party.
Chuck declared bankruptcy in 2020. Destroyed 7 billion tickets (with a B, almost 65 forty foot cargo containers' worth) because it was less expensive than distributing them. Plus the mechanics of the ticket dispenser the technicians don't have to deal with now. But yes, Chuck hasn't aged well.

CEC still has this bizarre mindset of the 70s and 80s “if I sell my old stuff or give it to competitors, I’ll be competing against my old machines” despite the fact that both them and their competitors know the entire reason you get rid of the old machines is because they don’t earn and they’re good for parts and the dumpster.

Makes ZERO sense. If the old machines made money, then everyone would be doing it. You STILL don’t see many retrocades because it is difficult to do it right and actually be profitable.

#27 1 year ago
Quoted from Tophervette:

I went to a CC in Annapolis years ago when my son was younger (20years ago) for birthday parties. It sucked back then too. Oily greasy thin pizza, broken machines, dirty floors and bathrooms. My son loved the plastic ball pit, but I think he got sick after every time we went. I even had to get him out of the tunnels overhead one time as he just sat up there looking down at the place. Was surprised it held my weight.
The local bowling alley in Crofton with small arcade has one worn out pinball, that you have to buy one of those credit cards to operate. That way, it was explained to me, that no one has to refill the quarters machine, fill the ticket machine, staff a ticket redemption center. That also means no Maintenace when the machines break down. I called the phone number on the White Water pinball. I got a rude operator that said, the machines make money even when they are broke. Most people or kids do not understand it is broken and then put the credit card up to the machines. The machines take your money and then you find out it is not working. I unplugged it to save others the grief. He wanted $10k for the pinball, as he said he knew what it was worth. I explained all the issues it had (worn cabinet/playfield/back box, missing broken rubbers, floppy loose flippers, credit dot, etc.). He did not care and hung up on me.

Was there at that very Annapolis Chuck E Cheese yesterday. Ballpit is gone. Overhead crawl area is gone... Oddly enough kid still got sick and had a fever last night.

#28 1 year ago

Of course it’s gone downhill. It’s a place that’s always been aimed at 8 year olds and you are in your thirties now.

Their pizza was always legendarily horrible if it’s “ok” now that’s apparently a massive upgrade!!

Nostalgia is great and powerful but sometimes it can cloud our memories as we age into our dotage. Some things you loved as a kid and can’t tolerate now have changed a lot less than you think.

I mean when was the last time you got a slurpee or sat through an episode of Speed Racer?

Anyway an interesting perspective, but I suspect I’ll go the rest of my life without ever visiting a Chuck E Cheese for the first time since I was 9 and I think I’m ok with it.

#29 1 year ago

pasqually's pizza and wings on door dash is chuck e cheese just like its just wings is chili's

#30 1 year ago
Quoted from CrazyLevi:

Of course it’s gone downhill. It’s a place that’s always been aimed at 8 year olds and you are in your thirties now.
Their pizza was always legendarily horrible if it’s “ok” now that’s apparently a massive upgrade!!
Nostalgia is great but sometimes it can cloud our memories as we age into our dotage. Some things you loved as a kid have changed a lot less than you think.
I mean when was the last time you got a slurpee or sat through an episode of Speed Racer?

I don't buy the arguement. McDonalds was better when we were kids not because the food was better, but because they had a playground. When was the last time you saw a McDonalds with a playground?

Chuck E Cheese is the same way. The playground is gone. There is no ballpit. There is no pinball (understandabls), all but 5 games are kiddie casino games. I know they've always leaned kiddie casino heavy, but still. No tickets. No tokens. The Animatronics are downgraded.

As to Slurpee and speed racer. Had an Icee last week (does that count?) and watch Gundam Cartoons (never into Speed Racer) last month. But then again I'm a grown ass man with a semi-arcade in his basement.

#31 1 year ago

Title says “ Chuck E Cheese Blows Now”.
I’m thinking poor Chuck must be really down on his luck and need the money.

#32 1 year ago
Quoted from Coindork:

Title says “ Chuck E Cheese Blows Now”.
I’m thinking poor Chuck must be really down on his luck and need the money.

See my post above

#33 1 year ago
Quoted from SantaEatsCheese:

I don't buy the arguement. McDonalds was better when we were kids not because the food was better, but because they had a playground. When was the last time you saw a McDonalds with a playground?
Chuck E Cheese is the same way. The playground is gone. There is no ballpit. There is no pinball (understandabls), all but 5 games are kiddie casino games. I know they've always leaned kiddie casino heavy, but still. No tickets. No tokens. The Animatronics are downgraded.
As to Slurpee and speed racer. Had an Icee last week (does that count?) and watch Gundam Cartoons (never into Speed Racer) last month. But then again I'm a grown ass man with a semi-arcade in his basement.

We’ll Hopefully the kids enjoyed it at least and that’s is and always has been the point of that business. Kids don’t mind if pizza tastes like wet cardboard.

I do have plenty of memories of the place and I always thought it was a blast running around with tokens playing all the games I wanted. Don’t remember my dad looking like he was having a particularly awesome time.

#34 1 year ago
Quoted from CrazyLevi:

We’ll Hopefully the kids enjoyed it at least and that’s is and always has been the point of that business. Kids don’t mind if pizza tastes like wet cardboard.
I do have plenty of memories of the place and I always thought it was a blast running around with tokens playing all the games I wanted. Don’t remember my dad looking like he was having a particularly awesome time.

True and true.

My main complaint and what is different now than in our day, is a 5 year old could run around and play games unassisted when we were young. Now it takes an adult to elbow their way to the front to let their kid touch a game. If all the games are unlimited and there are too many games... parents end up trying to police lines.

I should call my parents and thank them for taking me to birthday parties when I was little.

#35 1 year ago

Also of note... the Chuck E Cheese Animatronics are now so bad they have inspired a wildly popular series of survival horror games.

#36 1 year ago

Chuck E Cheese isn't the only victim of being past it's glory days:

received_1296955197327662.jpegreceived_1296955197327662.jpeg
#37 1 year ago

sataneatscheesepizza

#38 1 year ago

My memories of CEC was having an arcade. Centipede, Tron, Pengo, Dig Dug, Tempest, Ms Pac-Man, Sea Wolf, Galaga. All the classics in a dedicated arcade room. One token per play, 4 token $1. You can get a similar feel today at a nickel arcade.

#39 1 year ago
Quoted from CrazyLevi:

I’ll go the rest of my life without ever visiting a Chuck E Cheese for the first time since I was 9 and I think I’m ok with it.

Yeah the magic is certainly gone.
Although still do enjoy an occasional spiked slurpee.

#40 1 year ago

An indoor ball pit or playground for a dozen little kids? And you thought the cup situation was gross?

#41 1 year ago
Quoted from SantaEatsCheese:

The pizza was... okay.

So at least they are improving in some areas...

#42 1 year ago
Quoted from PanzerFreak:

Should have went to Major Magics instead!

His kid was invited to a birthday party there, so no choice other than not going.

#43 1 year ago
Quoted from spidey:

My memories of CEC was having an arcade. Centipede, Tron, Pengo, Dig Dug, Tempest, Ms Pac-Man, Sea Wolf, Galaga. All the classics in a dedicated arcade room. One token per play, 4 token $1. You can get a similar feel today at a nickel arcade.

I remember Tempest also. 80’s was the golden age for CeC. And back then their pizza was actually pretty good. Last time I went nothing but diarrhea.

#44 1 year ago
Quoted from Haymaker:

Listen, while we're getting the kiddies addicted to gambling via redemption games, we might as well be getting them used to credit card debt as well.

Quote of the day here.

CEC is pretty bad ,but not because of redemption. All the arcades are card redemption. We have an ultimate pizza and my kids love it. Buffet, large arcade, go carts, bumper cars, rollercoaster, and laser tag. CEC has none of this. Even when the kids go because they get passes for Christmas it ends up costing me a crap load of money.

#45 1 year ago

My kids also would rather have cards than tickets. They don't like carrying the tickets. My littlest kids I have to get away from the gambling machines that go through a dollar in 10 seconds.

#46 1 year ago
Quoted from BallyKISS1978:

His kid was invited to a birthday party there, so no choice other than not going.

It was just a joke on my part, Major Magics was a competitor here in the midwest but went out of business years ago. Amazing place.

#47 1 year ago

#48 1 year ago

I miss back when it was ShowBiz. Just an honest rat like "hey come play my games and grab a slice." He'd even play you a song. Now he's this old hip son of a bitch who runs a redemption empire after ditching the classics. It was never the same.

I don't even remember if the pizza was any good. I have more memories at Peter Piper Pizza anyways.

5ea3323f0fc6397f93091c66 (resized).jpeg5ea3323f0fc6397f93091c66 (resized).jpeg

#49 1 year ago
Quoted from sunnRAT:

I have more memories at Peter Piper Pizza anyways.
[quoted image]

Dude! Peter Piper Pizza was so awesome. When I was 13 I lived in Mesa in 1996-1997 and there was one across the street from me on N. Gilbert Rd. I was there constantly.

#50 1 year ago

Did anyone have a Celebration Station? Lot of good games . I think it was based out of Iowa.

It's funny as I went to these places to just play the games , didn't even think of food. If it was within a fair distance, friends all rode our bikes.

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