How could a business screw up so bad?
Chuck E Cheese (CEC) has gone steadily down hill since I was a kid. I went to a 2 hour kids birthday party yesterday (kid turning 6... not mine), and it was a disaster. I am guessing that Birthday parties are about the only business they still have. First of all, no tokens. Everyone gets game cards. Little kids understand tokens, they do not understand game cards. When you are out of tokens, you are done playing games. Second of all, no tickets... all tickets now go on your game card. Little kids do not understand this.
The playground was gone.
The animatronics were broken.
The pizza was... okay.
But worst of all was the way the birthday party games were done. Each kid was given a card with a 2 hour "unlimited game" pass. They could go around and play as many games as they wanted. However, there were birthday party kids of all ages... and a very limited number of good games. They had the "kiddie casino" crud you would expect, but they also had that Raw Thrills Jurassic Park Game, and maybe 3 modern racing games. Well... there was a line for those games, and the older kids would just stay on the games the entire time. I took my kid to a birthday party with unlimited games and he hardly got to play anything. Under the old token system, the older kids would have run out of tokens and the little kids would have gotten to play.
Also... no pinball.
Finally... if you ever go to one of these parties bring a sharpie so you can differentiate your kids drink from the 500 others in the special birthday party cup. Things were gross, but my kid had his own drink.
Rant over.