Check Your Dehumidifier! (Recall with free replacement or cash)

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By Irishbastard

3 months ago


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  • Started 3 months ago
  • 91 posts
  • 36 Pinsiders participating
  • Latest reply 1 day ago by northvibe

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There are 91 posts in topic. You are on page 2 of 2.
#51 36 days ago

I cashed one in and chose a refund on the other.
Check has come in already, seems they are trying to make it right.

#52 35 days ago

I have my pins in an air conditioned house. Do I need a dehumidifier in my office/game room?

#53 35 days ago

Looks like I need to attach a new plug to mine until new one arrives, humidity edging up down there..

#54 34 days ago

I wish people that have had a good experience with a certain dehumidifier would post what model and make they have.(hopefully someone that has had one for more than a year or two). I had one that lasted a year and stopped working after warranty and wasn't part of the latest recall.

#55 34 days ago
Quoted from PinRob:

I wish people that have had a good experience with a certain dehumidifier would post what model and make they have.(hopefully someone that has had one for more than a year or two). I had one that lasted a year and stopped working after warranty and wasn't part of the latest recall.

Well ... I've watched this thread, mine isn't recalled, and was just interested in what others will do. I went overboard with mine as a DYI project, but have loved it's "zoned" integration with my HVAC. It's been working flawlessly for about 10 years. See the link to a long post I made about it. It's an Aprilaire whole house dehumidifier with 2 zones - one for the basement, and one for the rest of the house. Now they have ones that integrate with your smartphone. Mine is just old school, but works fine.

https://pinside.com/pinball/forum/topic/game-room-in-hell-a-multi-year-project#post-3588206

1 week later
#56 26 days ago

Replacement just received. Claim submitted march 15.

#57 26 days ago

So I bought a humidifier and a dehumidifier.
I put 'em in a room to fight it out.

-Steven Wright

#58 25 days ago
Quoted from mjalexan:

Replacement just received. Claim submitted march 15.

Interesting. What size did you have to replace. I have not heard anything yet and I submitted march 2. Mine is a 70 pint.

#59 25 days ago
Quoted from mjalexan:

Replacement just received. Claim submitted march 15.

Awesome. Did the company handling the recall send you an email about the replacement shipping?

#60 25 days ago
Quoted from Monk:

Interesting. What size did you have to replace. I have not heard anything yet and I submitted march 2. Mine is a 70 pint.

I'm in the same boat, his must have been smaller....I'm curious what brand they sent, is it cheesy or decent?

#61 25 days ago

I didn't realize this was a new recall. I'm on the list this time around.

Can anyone recommend a new dehumidifier with a gravity drain port (I already have a pump). I don't want to wait for a replacement.

Many thanks to the OP for bringing this to my attention.

#62 25 days ago
Quoted from Monk:

Interesting. What size did you have to replace. I have not heard anything yet and I submitted march 2. Mine is a 70 pint.

My claim was submitted and approved on Feb. 28, 2017. My unit had a 50 pint capacity. About 2 weeks ago I received an email stating that I should receive my unit by the middle of May as there had been a delay in shipping out replacement units.

Gord

#63 21 days ago

Just checked and mine was on the list. Wasn't much info on the replacement - no make or model.

Chose to research and purchase one that got good reviews and put my refund towards it. Also didn't care to wait 8 weeks.

Thanks for the heads up on this. I think I remember getting something on this in Jan but thought it was for a humidifier and threw it out.

#64 21 days ago

Just got my check yesterday. I submitted about 2 weeks ago. Not bad.

#65 21 days ago

Submitted mine for replacement Mar 2nd... Still waiting.

#66 21 days ago
Quoted from jasonpaulbauer:

Submitted mine for replacement Mar 2nd... Still waiting.

This is why I went with the check. I didnt want whatever shit model they were going to send me whenever they felt like it. I bought what I wanted an got 50% off coupon basically.

#67 21 days ago

I called the customer service number yesterday to check on my replacement as it has been over 8 weeks. They said there has been a delay on manufacturing the 50 and 70 pint units in China. They expect to ship the new units out in the middle of May (no actual date given). Apparently they will notify me once the unit ships though. It is just a waiting game now.

#68 21 days ago
Quoted from Monk:

I called the customer service number yesterday to check on my replacement as it has been over 8 weeks. They said there has been a delay on manufacturing the 50 and 70 pint units in China. They expect to ship the new units out in the middle of May (no actual date given). Apparently they will notify me once the unit ships though. It is just a waiting game now.

Thanks for the update!

#69 21 days ago
Quoted from Monk:

Interesting. What size did you have to replace. I have not heard anything yet and I submitted march 2. Mine is a 70 pint.

Replaced a 25 with a 30

Quoted from PanzerFreak:

Awesome. Did the company handling the recall send you an email about the replacement shipping?

Yes, first response was the tracking number

Quoted from Irishbastard:

I'm in the same boat, his must have been smaller....I'm curious what brand they sent, is it cheesy or decent?

Frigidaire for frigidaire

#70 20 days ago

Just got a UPS Tracking # for my 70pint submitted claim on 2/14...

#71 18 days ago
Quoted from Irishbastard:

Just got a UPS Tracking # for my 70pint submitted claim on 2/14...

Good to hear! I'm still waiting on my 50 pint replacement from a claim I submitted on 2/28, hopefully it ships soon.

#72 13 days ago

My replacement arrived today, 70pint Frigidaire FFAD7000T1. Seems a tad cheesier than my previous one (had to install constant drain, also has no handle) but I guess it won't burn the house down, so that's a plus.

#73 13 days ago

Just got my tracking number on a 50 pint replacement.

#74 13 days ago

Does everyone just use a regular old garden hose to drain theirs? I had one at my old house and the hose would always get clogged with white goop after a while. I figured since it was dripping so slowly it was getting nasty inside and then clogging. I went back to dumping buckets. Any tips?

#75 13 days ago
Quoted from Chitownpinball:

Does everyone just use a regular old garden hose to drain theirs? I had one at my old house and the hose would always get clogged with white goop after a while. I figured since it was dripping so slowly it was getting nasty inside and then clogging. I went back to dumping buckets. Any tips?

I just use a plain garden hose here. Have used the same one for 4 or 5 years without a problem.

#76 13 days ago
Quoted from JeffF:

I just use a plain garden hose here. Have used the same one for 4 or 5 years without a problem.

Are you going a short route right into the drain? I had it running along the ground a bit before making it to the drain. Maybe that was my issue?

#77 13 days ago
Quoted from Chitownpinball:

Are you going a short route right into the drain? I had it running along the ground a bit before making it to the drain. Maybe that was my issue?

That's what I've done, used a short 3 foot hose to a basement drain.

#78 13 days ago

Wanna say I have about 8'-10' to the drain. It was a longer hose but I cut it to length.

#79 13 days ago
Quoted from Chitownpinball:

Are you going a short route right into the drain? I had it running along the ground a bit before making it to the drain. Maybe that was my issue?

I have a 50 foot garden hose going around the perimeter of my basement to the sump pump pit. It has clogged once in like 10 years. When it did, the water just filled up the dehumidifier bucket, so I knew something was going on when it shut off with bucket full. To clear it, I hooked it up the drain on my hot water heater, it cleared right out and the hot water heater got flushed out too!

#80 13 days ago
Quoted from louvnj:

I have a 50 foot garden hose going around the perimeter of my basement to the sump pump pit. It has clogged once in like 10 years. When it did, the water just filled up the dehumidifier bucket, so I knew something was going on when it shut off with bucket full. To clear it, I hooked it up the drain on my hot water heater, it cleared right out and the hot water heater got flushed out too!

Ya, mine took about 5 years and it did the same thing.

You are a genius my man. Never thought of that.

#81 7 days ago

Just received my tracking # for a 50 pint Frigidaire replacment. Original claim submitted 2/28/17.

#82 7 days ago

I just received my UPS tracking number for a 50 pint Frigidaire replacement. My original claim was submitted on 2/28/2017. The scheduled delivery date is 5/18/2017.

Gord

#83 6 days ago

Yup. Same here. Got the tracking today for a 50 gal.

Brian

#85 6 days ago
Quoted from Chitownpinball:

This is why I went with the check. I didnt want whatever shit model they were going to send me whenever they felt like it. I bought what I wanted an got 50% off coupon basically.

Bah, just checked and mine is also under recall. I need mine asap as the basement humidity is going up so I'll snag a check too! Didn't know that was an option.

Thinking of getting a newer fridgeair as my current one has ran for like 4 yrs all summer long no problem.

#86 6 days ago

Also just got tracking number for 50 pint today

#87 5 days ago

Anyone else ready to take a fire axe to their replacement? Mine has lost its setting twice, was then off by 10% which is usual for these things and why I have a separate meter. Just get downstairs and it's 60% in the basement, unit is set to 60% (but it actually thinks it 50%) but it's reading 45% Um....POS?

#88 4 days ago

Received my tracking number yesterday for the 70 pint replacement (submitted 3/2/17). Should arrive Tuesday. I'll update how it works once received.

#89 4 days ago

Yep, just received a tracking number yesterday for our 70-pint replacement(submitted 3/4/17).

#90 3 days ago
Quoted from Irishbastard:

Anyone else ready to take a fire axe to their replacement? Mine has lost its setting twice, was then off by 10% which is usual for these things and why I have a separate meter. Just get downstairs and it's 60% in the basement, unit is set to 60% (but it actually thinks it 50%) but it's reading 45% Um....POS?

Great, now I have something to look forward to when my replacement comes Tuesday. For the recall 3 years ago, they only offered a partial check (just like now). So I was surprised they offered a replacement unit this time. Hmm, doesn't catch on fire, but doesn't hold it's settings. Hopefully they are not unloading flawed units on us.

#91 1 day ago

So the check they mail you, is it a check I can just deposit or does it have to be applied to a new one?

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