I can honestly say, that in all of my hobbies and all of the people I had to call to get help with something, Chas was the absolute best I had ever dealt with in a customer service position. And I couldn't mean this more. Was always patient, never dismissive or hurried me off the phone, and made sure I was "good to go" with a dedication rarely seen in people that I come across. And always a pleasant person that made me feel welcome to call.
A true loss to our community and for Stern. My condolences to his family and friends, he will be missed.