I can't believe I will no longer be able to chat with Chaz when I call Stern tech support. He always went above and beyond the call of duty when I had a problem. Even more so he was a counselor for when you were up against it and needed someone to help you get through a tough problem, even and especially on the older machines. I have been in the arcade business since 1988...yipes that's 32 years...and Chaz was there for a lot of that time, dating back to the old Data East days....Now when I call Stern tech support yall better step up because I always trusted Chaz......RIP buddy!