Duotron is a replay machine by design. There is no way to convert a special award to an extra ball. Moreover, it does not even have an extra ball feature that could potentially be hacked for this purpose.
On most replay machines set to free play, you rely on the non-zero replay counter to give you the satisfaction of a game well played (and the score, of course). Is your replay counter not counting up as a result of a special hit? Or free play doesn't work when the credit counter is non-zero? If so, search the forum for setting free play…
https://pinside.com/pinball/forum/topic/setting-for-free-play