Quoted from kpg:Trent @ Tilt amusements is my distributor. He has mentioned his only recourse is to email Stern and hope they reply to him, which doesn't seem to be the case. He sent an email to them last week, and I asked if they replied yet (that was a couple days ago) and he hasn't gotten back to me either. I assume Stern had no information and keeps giving him the runaround as well.
Only buy NIB with an American Express card.
These sh*t discounts distributors offer for cash or bank transfer aren't worth it.