Quoted from PtownPin:You have to admit that its pretty shitty customer service slow boating plastics and a shaker to your customer.....bad decision, and terrible customer service
Yeah, it's not great. But I have no idea the logistics of shipping stuff to Aus, and in fairness neither the shaker nor the plastics keep you from being able to play and enjoy the game. Clear and prompt communication from the company is the most important thing in these situations.