Previously, I mentioned that we will be providing a firmware update that applies to the Solenoid Driver Board. We had asked both our dealers and the people on Pinside to spread the word to return their flipper coil settings to "default" until such time that you have updated your games. We appreciate everyone’s cooperation. Both internally and externally, we have been testing the firmware to make sure that it is right. The feedback we got back from a few of our testing subjects is very positive and that it will actually improve the quality of the game. The update will provide you much better control of the flipper coils. PIC’s will start to be programed soon. They will be placed in an envelope in a protective shield, a PIC puller, and some brief instructions. I am anticipating to start shipping our dealers early next week. We will start with overseas dealers first. It will be up to our dealer to distribute the update to their customers. PLEASE DO NOT OPEN SERVICE TICKETS FOR THIS UPDATE, FOR THEY WILL NOT BE DISTRIBUTED DIRECTLY BY CGC.
This issue came to light on the week between Christmas and New Year’s holidays. We quickly responded in isolating the problem and correcting the code, but the testing process took a little longer. Please stay in touch with your dealer on this update. We appreciate your patience.