Quoted from mrclean:Distributors are great… I get it Im completely with you. Distributors that take advantage should be taken out of the mix altogether… Doug shouldn’t allow them to continue to be a distributor for CGC at all.
They used to be called "Value Added Distributors" for a reason, because they ADDED VALUE in some way, shape or fashion. I am 100% in support of value added distributors who help the customer before, during or after the sale. The best ones do all three and are available and approachable. Great distributors allow companies like CGC to scale, become stronger, etc. That said, it's important for CGC to verify the business plan, business ethics and value-added approaches that any distributor uses to conduct their business. Without this verification/scrutiny, CGC loses customer respect, long-term revenues, and customer satisfaction (which starts with order placement, not when the NIB arrives)
Go Distributors!