Far more than reasonable. You’ve been extraordinarily patient. Return the money. Feel good about being a stand up seller and move on.

Refund the money and tell him it's been 4+ months of intermittent back and forth with no real progress. Sell it to someone who can pick it up with cash. You've been way too generous imo. 4 months is a long time for a transaction to sit in limbo unless agreed upon.

I have no experience yet with shipping games but it sounds like the buyer is the one to fault with the transaction. I wouldn’t sweat going with one of the other 25 people interested at this point if I were in your shoes.
Give the guy a refund and give someone else the chance to do the deal properly without all the grief. If you have that many other people interested, it’s obviously a good deal

THREE months is MORE than enough time for the buyer to complete the sale. No blood on your hands.

Way more reasonable than I would have been. Guy didn’t want it that bad or he’d have figured out how to get it sooner.

Refund is more than fair... if anything he should pay you a storage fee

On 10/7, when he failed to furnish you with any update for a month, he relinquished the right to enforce the deal, in my opinion.

You've been more than accommodating. Honestly, if I was in this guy's shoes I would be giving you updates on the status of what I've been trying to arrange... it seems like you've been the one reaching out to him. If I say I'm going to call the shipping company tomorrow, you would expect an answer from me the very same day or next day. It's common courtesy to keep you in the loop, especially since you are holding onto this game for an extended period of time. You are totally justified in cancelling this and you've been inconvenienced holding on to this for longer.

Yup, the guy either isn't seriously interested and/or has other concerns. You've been well beyond accommodating that this point. Personally, I wouldn't have allowed it to drag out that long without a specific date set. Time to pull the plug on the deal.

Just for curiosity and inquiring minds, call the two shipping companies mentioned to find out their process and the length of time it would take to ship a pin across the border

Yeah I think you're in the clear. This is costing you $$ at this point. I'd have given up after a month of no contact. There have been other stories like this, and there will be more. Refund the guy, don't play games with the money, just move on

Sorry I haven't picked up the game. Lost track of time but will jump in the truck tomorrow. What game was it again?

I can’t believe you waited so long for that person. Refund their money and move on. This takes weeks TOPS. Not months. There’s plenty of companies and websites that provide that cross border brokerage service and would pass all the necessary paperwork to the shipper.

If you guys agreed on a small depsoit amount I would likely keep it or at least give the person a negative pinside review.

Pins not so much, it's just a pain when you have to pay duty/import fees. I've had problems in the past with other things, I sold a trailer in Florida and when the title company tried to transfer the funds it didn't go through. I had verified all the banking information so many times and it was correct on my end, but for whatever reason this bank in Florida transferred the funds to a bank in Australia. It all worked out in the end, but for something that should only take a few days took nearly a month to complete. My blood pressure was through the roof that entire month.

I guess long story is that some things are easier to transfer into Canada than others, but shipping pins or other things really shouldn't be an issue.

He’s probably waiting for the right opportunity to run it past his wife that he’s bought another pin..lol

Colsond3 your a good dude man, I think 3 months is more than enough time, cancel the sale and sell it locally, you have been more than patient, it’s now time to do what’s best for you at this point.

Another reason why I will not ship games anymore. People can really take advantage and there too wishy washy. Cash on the glass is the only way to go.

John

I wanted to buy an HUO NBA from a guy in Canada. It was a good deal at $3500, but after dealing with shipping companies for several weeks, I finally gave up. The whole Canada/US boarder customs is a joke. Having to get a sponsor(or agent) etc. was a huge pain in my ass, and I did not trust all of the logistics involved. It also was not cheap. I have had several people contact me from Canada looking to purchase a game and I tell them sorry domestic US only. You are a nice guy for holding it so long.

You are just as guilty as the buyer for letting this game go on so long. You should have returned his money and cancelled the agreement a long time ago. Selling anything should never be this difficult.

No that's ridiculous. It's not another reason to not ship. Now it could be another reason to not ship overseas or get something from Canada because that requires a customs broker and a lot more paperwork that needs to be given to the shipper. This part of the process is what stinks and causes delays.
The guy should've used NAVL to begin with. I'm guessing the guy never shipped a machine from the us to Canada and didn't realize he didn't know what he was doing and how much of a pain in the ass it is.
3 months is way too long.
Now what's the machine you're selling, sounds like I should snatch it up!

Back up the dumptruck , and empty it of this deal gone no where.

You’ve gone way over and beyond. Refund and take one of the local deals.

Sweep the leg!

Anybody who has ever had any pinball deals with you would never believe this. Just by putting up this post shows that you are more than fair.

Please cancel and refund asap.

Agree 100%

Keep his money, fuck that loser

I’d list pin and resell it. Once the funds are received, I’d refund all but $500 to first buyer because for storage and handling fees and move on. He has taken advantage of you and has not been forthcoming with shipping. Let him know his time is over, and if game is not picked up before second guy pays, he’ll be getting a refund minus handling fee. I had to back out of a purchase and was surprised to get any money back. I offered $500 to seller for his time, effort and lost sales and he was happy to take it, making it a win-win. In your case you have all the money and the game, but it is time for the game to make like a tree and leave.

I’d just refund his money and move on. Sounds like you’ve been very flexible and for whatever reason, he’s just not able to close the deal. If he wants a pin, he needs to have a better handle on logistics. Nobody should have to hold a pin for four months. You are not at fault here.

All of the above. Don’t feel bad.

Wow you are super patient. I was happy when a local guy waited for next payday... Three plus months is beyond. Refund the money (minus PayPal fees) and move on.

You ARE a super cool dude.

https://pinside.com/pinball/forum/topic/super-cool-dude-warning

Most people would have moved on a long time ago, but it bothers you to do so. I would suggest listing the pin for sale, again, and telling the buyer. It might light a fire under his caboose to take some action. Or a new buyer might contact you. Either way, you win.

I would have walked a while ago. You are a better man than most.

I think you have been more then reasonable

I see plenty of validation here for your point of view. Cancelling the sale with a refund is reasonable and generous. This is why some sellers request a non-refundable deposit for long distance purchases.

Refund the payment. You been more then patient. I would have cut him loose a month ago. He is taking advantage of your kindness.

You have been more than fair and seem like a great person to deal with. I would refund the money and move on.

I'd have ditched this deal a long time ago. Can one of you guys from Canada provide some input as to buying and shipping games from the US? Can it really be such a hassle, or is the guy really a tool?

You aren't.

https://en.wikipedia.org/wiki/Victim_blaming

Send him a link to this thread and tell him he has a week for you to be contacted by the shipper. After that it's adios muchacho, here's your refund.

That's not right and I have dealt with @Colsond3 and can assure you that is not anywhere near the type of person he is.
-Mike

Too bad that buyers that waste a sellers time with shenanigans screw it up for people who don’t mind shipping a game they really want and make it as easy as possible with payment and communication about the logistics( I’m one of these guys)

The buyer really is a tool. If he was having problems arranging cross border logistics, and he really wanted the game, here’s what he could have done:

Paid Navl to pick up the game and deliver to their warehouse at a major us city near the Canadian border, closest to his house. Take a half day off work Friday and drive over the border to pick up the game himself and bring it back.

Colsond3 I suggest that the next time that someone wants to buy a game and have a carrier pick it up, that you request a $300 non refundable PayPal deposit friends and family. Specify terms that the game must be picked up by x date or deposit is void