Heres the really cool thing that I don’t think people realize about Tommy’s trip to Calgary yesterday: How many other pinball company owners will drop what they were doing at the spur of the moment and trek a game 12 hours each way?
I was on the phone with Tommy Friday just chatting away when he had another call come in on the other line. When he called me back later there was this sense of determinate urgency in his voice and he happily told me that our conversation would have to wait because he was now just gonna drop what he was doing to bring that Star Wars LE out here to Calgary. Im sure it was a special case, and i know Dan’s Alien was also involved in the trip but the bad ass thing was that it just didn’t phase him. He was happy to do it and make everyone happy too. Definitely a top shelf attitude when it comes to business and customer service. Any company, Pinball or otherwise should take note of that enthusiasm.