Pinball Medics, based in Ottawa, have expanded our local parts sales department to include online national sales across Canada.

Our e-commerce website is now completely up and running at:

https://pinballmedics.ca

We've had no problems with any of the U.S. suppliers and shipping. All are lightning fast to up-state N.Y. where we import.

The typical delays and surprise expenses are a result of the various carriers obligations importing goods on behalf of the purchasers of said goods.

They must meet brokerage requirements including fees, associated costs including time, as well as profit one would assume.

This compounded by the taxes and duties levied by the Canadian Federal and Provincial governments, as well as the "fees" and "surcharges" that we are told are not in fact taxes, they just feel and spend like them...

Not surprisingly, the collection of said taxes and pseudo-taxes compounds the disruption of the space-time continuum, delaying the recipients ultimate experience even further.

That's the reason Pinball Medics moved towards a direct import model, eliminating not only the shippers involvement in the brokerage process, but the need for a brokerage firm altogether, saving Canadian buyers time as well as money.

As far as the exchange, I'm not in a position to offer any relief there... 70cents on the dollar really hurts. If it gets any worse I'm packing a 5 ton full of pins and heading South for the Winter, and come back and buy this town!