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(Topic ID: 141932)

Can you return a NIB??

By joekiss

8 years ago


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    #56 8 years ago
     
    JIM

    Jvspin

    Pinside+ Addict

    US Redwood City, CA

    11y 95,050 3,368 15

    OP
    Quoted from joekiss:

    Do I really have to explain myself why I expect a new machine to work 100%?? This was a $6400 machine. Should it not work 100% out of the box? What if you bought a new car and were told by the dealer you needed to make some adjustments??

    There are minor things that can happen in shipping, but you may want to read through the thread below to see how a couple of well regarded pinsiders who have been around for a while think an NIB game with what I would consider more serious defects (such as peeling decals) is not unusual and not a big deal.

    https://pinside.com/pinball/forum/topic/stern-quality-going-down-the-drain/page/6#post-2751017

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