I've seen many try the hex head screw. Has anyone replaced the corners with the mantis replacements and did that make things right?

Did u submit a formal ticket ? I totally agree that removing and installing decals is a total pain in the ass so very few will go through the effort. Unfortunately CGC doesn't have many options in remedying the problem. It will be interesting to see how they resolve the issue.

This also takes a lot of skill to do properly.

This may be contentious but there is the Radcal option. Maybe petition CGC for a voucher.

oh I guess I'll open a ticket, but we all know where this is going. Legs and Decals. Meh

I agree scraping all the legs is problematic as CGC doesn't need another reason to delay getting games out the door; however Its their responsibility to remedy with zero cost to the customer + DYI fixes always come with risks and blowback from manufacturers. Whether that means buying thicker leg protectors, including felt, and or screws its certainly CGC's responsibility. Cheaper than sending a new set of decals to customers that are affected.

Jeez… your negative…. What either manufactur comes into a chat and personally responds to you about your problem. Also what other manufacturer owns ip to thier issues.

There maybe issues here, but the way CGC is handling it… i will be a customer for life!

I would so at least u have a formal record of the issue....and yep we know where this is going

Yep. I am negative. I know my game will have ruined decals for life. Just the way it is. Can't sugar and spice it any different. It is what it is.
Glad LE folks won't have the issue though. So thats a small ray of sunshine on my rainy day.

I think there will be a camp where the purists will always prefer the original games (MM, AFM, MB). I've owned both and definitely prefer the remakes over the originals although I'm not a purist. The remakes have far better sound, lighting, and graphics which in my opinion improve the overall game play experience.

Anyone with March 2022 build dates have leg / decal issues...? I'm trying to ascertain whether this leg debacle goes all the way back to the earliest builds (I have a late March build date (23rd I think) but haven't gotten around to taking the legs off to check for decal damage yet. As this issue was only made apparent a short time ago I suppose if my legs are bad there is likely damage given it's been about 3 months... If I find damage I'll open a ticket with CGC as suggested by CGC-Ryan and see where things go.

As an aside, how early was CGC showing finalized prototype games at shows prior to or dovetailing with early manufacture? Strikes me as a bit odd that they wouldn't notice leg / decal issues on those late prototypes / early production builds when they were setting up and breaking down the games at shows or whatever. However, I suppose if the leg crimps were bad even then, perhaps damage wasn't apparent because the legs were only on approximately 2-3 days for a show and then taken off so there wasn't enough time for damage to result? Just a question...

Yea I stopped buying NIB JJP games due to their lack of warranty. My point is CGC should provide a solution to the problem and not the customer, and provide that solution with the game. My guess is they will as the last thing they want to do is send out a bunch of decals.

Agreed. However, for those with games that already have sustained decal damage due to over-crimped legs I'm not sure there are any solutions except (1) send out new decals and properly crimped legs for customer to install / not install; (2) provide and have professional install new decals and properly crimped legs (not viable for a host of reasons) (or credit customer for cost of decal installation); (3) take back game and install new decals at factory (definitely not viable); (4) take back damaged game and provide entirely new game (not viable). So, other than providing new decals and legs to each affected customer what other solution would really work from a cost perspective? Perhaps CGC will get creative depending on the extent of damage presented by those affected.

Thanks for the update Ryan!
Hope the team is doing well!

Richard

You can cover up the damaged area with those plastic leg protectors that come in different colors. You’ll never see it, and it will stop annoying you so you can enjoy the game. We used to use these years ago before they started putting metal plates on the cabinet leg area

ebay.com link: itm

Not a solution of course but if you already have a slice from the leg this will hide it.

Ok. I'll bite.

WHERE ARE THE LEs????

Everyone assumes it's topper-related, but it would be nice to get an update.

Nobody wants to mess with that crap no matter how CGC handles it. It’s a giant pain in the ass! He should be super pissed off about it.

It’s 100% reasonable to have the manufacturer set up locations to get service work done, or worst case, have someone sent out. These are very expensive games, not $20 widgets.

I heard the mantis replacement work ... keep you posted .. I ordered them today for my CCr that is being delivered next week.

They won't be enough. Even with 2 metal spacers the bend in the leg was too much and still would cut into the decal. I had to bend the leg AND use double metal spacers. The Mantis is only marginally thicker than the stock ones, won't help much.

I’m still in shock people think it’s ok to not hold these manufactures accountable…

Well, here are some legs I think we can all appreciate. Nothing wrong there.....

Screenshot_20220702-153826_Brave (resized).jpg

The hex screw idea is ok, but not a very elegant solution. There is also the risk of decal damage at the top of the leg with this, as the upper tip of leg will be pushed towards and may contact the cabinet.

For existing customers a possible solution is to send out plastic protectors, these will cover any existing damage and protect the cabinet from further damage. I have mentioned previously that I prefer the hidden metal protectors, but the plastic ones will work.
I am a fussy prick and would be ok with that.
A good choice of color would help.

I doubt CGC will write off a couple of thousand legs that have most likely already been powdercoated for the LE's.

With new games, most economical solution will be to replace the thin standard protector with a thicker HD mantis style protector.

I applaud Ryan for stepping up to address the problem. This is the way to do business. Integrity and accountability, Well done CGC.

This gives me confidence that CGC will support and stand behind its products.

I dont think plastic protectors will help, won't it still make contact at the same place? The legs need to be bossed off to prevent rubbing.

I don't know about you... however, I've watched many pin guys install legs by simply allowing the leg to hang loosely off the hand tighten bolts. Then, ratchet them tight with socket or power tool.

I, on the other hand will lift the legs up on the loose hand threaded bolts, taking the slack out, then tighten them down. This doesn't allow them (legs) to work the up ~1/16" (especially with heavy nudgers) and maybe wrinkling and/or marring the decals.

This is the way

Plastic protectors will overlap and cover any damage.

Honestly i don't need 10 different ways to bolt on my defective legs im done with all that they're not going anywhere near the job site, fired effective immediately..lol! So for me it's simple check the legs tolerance and send me 4 good ones! I want to play!

Thanks for posting

Technically the legs are not defective, they are made to B/W original specification.
Choose a colour you like and grab a set, life wlll be good again .
ebay.com link: itm

Screenshot_20220703-064144_Chrome (resized).jpg

Trust me I'm looking right at them they are very defective or every single game would have this issue!

They are not made to specification. Like at all. They are bent way the fuck out of wack.
How can you even say this?!?!?

Also wasn't it you saying stay away from the plastic anything that makes contact with the cabinet is bad news?!

I am sorry to hear of the problem and understand how stressful it must be.

Trust me I have been there with JJP. They choose to play the head in the sand tactic

I do understand that your set may be genuinely flawed.

Ryan has indicated that CGC will look at this problem on a case by case basis.

This is a positive step from CGC and a little patience will be required.

I think he's trying to say that the Bally Williams legs have a natural bend to them from awile back when I compared it to my Deadpool leg but yeah a design flaw and a machinist falling asleep at the wheel are completely different! Don't piss down my back and tell me it's raining!

Xmas !

Again sorry to hear this and I understand your anger.
See post 3442

Honestly if they were that bad why would you install them in the first place ?

I’ve never had to check the legs before installing them, so silly me for not checking them with a square before installing them. Unless you look closely it’s not that obvious they are bent badly.
Why are you trying to defend these obviously defective legs anyways?
Do you work for JJP? Owners fault………..

Xmas 2024

If you are referring to post 3204 that I made. There was no mention of bad news.

Plastic protectors will work ok, they are just not my personal preference these days.

Providing the legs you have been sent are not totally fucked up your game will be ok with plastic protectors.

Yeah that's the post you said they can cause wrinking that's bad news! And my legs are totally fucked up so how is that going to help?! Nevermind please don't answer I gota go you're giving me a headache

I do not work for JJP or CGC.

CGC has integrity and has acknowledged an issue.

JJP never had the balls to do this.

Be reasonable, have a little patience and this will all be sorted out.